Job summary
Employer heading
Renal Unit Administrator
Band 2
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
West Mid Renal Unit is a busy 12 stationed satellite haemodialysis facility based at West Middlesex University Hospital, Twickenham Road, Isleworth, TW7 6AF We pride ourselves on delivering excellent care for adult patients with renal failure requiring maintenance haemodialysis treatment.
We are seeking to appoint a part time (21 hrs per week) Unit Administrator to work on our Renal Dialysis Unit. You must be able to provide administrative support to the Clinical Team and to be the first point of contact for clients / visitors arriving on the Renal Unit as well as telephone enquiries.
The successful candidate will have;
* Good standard of general education
* Previous experience within an NHS environment desirable
* Evidence of computer skills
* Knowledge of Patient Administration systems desirable
Short listed candidates will be informed of the interview time by email – candidates are strongly advised to check their email regularly. An informal visit is highly recommended.
Main duties of the job
- The post holder will provide a comprehensive and highly efficient administration service for Neurosciences, focussing within the Neurology speciality.
- To communicate effectively with patients / carers regarding appointment and treatment related matters
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
EDUCATION
Essential criteria
- A levels equivalent qualification or experience
- Formal Customer Care Training or equivalent experience
SKILLS/ABILITIES
Essential criteria
- Excellent communication skills
- Good keyboard and IT skills – proficient use of Microsoft Office (Word and Outlook)
- Good keyboard and IT skills – proficient use of Microsoft Office (Word and Outlook
EXPERIENCE
Essential criteria
- Prior medical secretary/ PA experience
- Administrative experience
Desirable criteria
- Knowledge of hospital Patient Administration System (PAS)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Margaret Nevin
- Job title
- Head Nurse
- Email address
- [email protected]
- Additional information
Or Sarita Paudel (Sister) on 0208 321 2543
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