Job summary
Employer heading
Band 4 Patient Pathway Tracker
Band 4
PEOPLE are at the HEART of everything we do
This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙
Job overview
The trauma and orthopaedics service at BHRUT is looking for a highly motivated individual to join their team as a RTT validator. This is a very integral role to the running of the service and the ideal candidate will already have knowledge and a clear understanding of the referral to treatment process.
An understanding of the importance of maintaining the patient pathway, experience of working within the NHS and an understanding of NHS I.T systems are also essential to the role. You will also need to have good communication skills as you will be liaising with various departments, consultants and doctors, as well as patients on a daily basis.
Main duties of the job
The post holder will be responsible for supporting the delivery of the Referral to Treatment Target, working closely with several key stakeholders including the Outpatients Service Manager, Booking and Scheduling Team and the Operational Management teams.
The post holder will be responsible for undertaking appropriate tracking to ensure that the Referral to Treatment Time is accurately recorded and next action has been booked to avoid delays in treatment.
The post holder is responsible for ensuring that any potential breaches are escalated for ‘fast tracked’ through the system.
Working for our organisation
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Nichola Ceesay, Recruitment Advisor, on 01708 435000 ext. 4176. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person specification
Education/Qualifications
Essential criteria
- Good standard of education with a minimum of 5 ‘C’ grade GCSE’s (including English Language and Maths) or equivalent
Experience/Knowledge
Essential criteria
- Experience of using 18-week pathway rules within acute hospital setting
- Proven experience working in a similar role in a hospital/health care setting
Desirable criteria
- Understanding of medical terminology
Documents to download
Further details / informal visits contact
- Name
- Kim Savage
- Job title
- Patient Pathway Supervisor
- Email address
- [email protected]
- Telephone number
- 01708 435000
- Additional information
Ext. 3772
List jobs with Barking Havering and Redbridge Univ Hospitals NHS Trust in Administrative Services or all sectors