HealthJobsUK

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Main tasks & responsibilities:

Patient/customer care (both direct & indirect) 

 · Assess, plan, implement and evaluate programmes of care, actively seeking evidence-based practice which will improve the quality of care and meet the needs of the patient.

 · A holistic approach to caring should be planned that will include the appropriate level of physiological, pathological, spiritual, socio-economical and cultural aspects which influence the care of clients within your specific speciality.

· Implement a nursing plan for an assigned group of patients, indicating assessment and re-assessment formulated for individual pathways.

 · To act as the patient advocate in line with the NHS plan.

 · In partnership with other professionals provide excellent patient care prioritising workload according to changing clinical need.

 · Implement a nursing plan for an assigned group of patients indicating assessment and re-assessment formulated for individual care plans and pathways.

· Ensure that nursing documentation is maintained to the Trust standard (including electronic records).

· Participate in conducting nursing audit to achieve the agreed standards, ensure CQUIN targets are met.

· In conjunction with the Transplant Outpatient team contribute to developing and maintaining a departmental ethos and a standard approach to the delivery of excellent nursing care.

 · Maintain excellent clinical standards of nursing practice.

· To regularly take charge of the clinical area, utilising resources effectively and to ensure that safe staffing levels are maintained for their shifts.

· In conjunction with the Departmental Manager provide a suitable and safe environment for the physical and psychological well being of staff, patients/ clients and their relatives/carers.

· Under the supervision of the sister/charge nurse contribute and participate to the process of setting goals and benchmarking standards of care. Collaborating with other members of the Transplant Outpatient team to ensure that patients needs are met to a consistently high standard.

· Promote awareness and compliance amongst colleagues regarding Trust policies, procedures, guidelines, standards, core behaviours, the 6C’s, and the Trust Nursing Strategy.

· To actively participate in the Trust’s framework of clinical governance and patient safety walkabouts within the ward or department area.

· To provide a suitable and safe environment for the physical, psychological and spiritual wellbeing for staff, patients/clients and their relatives/carers. Page 3 of 8

· Identify and report clinical risks and report to the ward/departmental Sister/Charge nurse/modern matron so that appropriate action can be taken in accordance with the Trust risk management policy.

 · Record and report all incidents/complaints involving staff, patients and visitors in accordance with Trust policies and assist in any investigations as required.

· Address verbal complaints immediately with the aim to resolve at local level.

· To regularly take charge of the clinical area, utilising resources effectively. Ensuring that safe staffing levels are maintained for their shift.

· To delegate tasks and activities to a range of team members in relation to patient care, for example when taking charge or as link nurse/champion.

· To actively promote a healthy lifestyle for patients and staff in line with national strategy requirements.

Communication 

· To demonstrate politeness, respect, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues - maintain good customer relations.

· Maintain and promote effective communication with all members of the multidisciplinary team and other wards/ departments.

· To adapt communication skills to meet the needs of patients who may have barriers to understanding e.g. language

· Contribute towards sharing good practice within the ward/department and Trust wide.

· To promote a positive image of the Trust always.

· To work cohesively with all members of the Transplant Outpatient team in ensuring that the very best services to patients are provided at all times. People management

· Take responsibility for own annual leave in line with Trust and local Policy and Procedure

· Participate in the Trust’s Appraisal and Personal Development Plan schemes by meeting with the team leader/appraiser at least annually, which includes feedback from a selection of internal staff and team members.

· Participate in the programme for preceptorship and be a mentor as required.

· Maintain a personal, professional profile, identifying role and skill developments in line with the Scope of Professional Practice. Resource management

· To work together with the Transplant Outpatient team to ensure effective use and maintenance of resources and adequate stock levels.

· Participate in planning the duty rota taking into consideration the needs of the service and in conjunction with the parameters set by the department Sister/ Charge Nurse. Page 4 of 8

· To actively engage with rostering in the Transplant Outpatient department and adopt a flexible approach to personal rostering to ensure the needs of the service are met.

Service development 

· To contribute to the development and maintenance of a positive learning environment for colleagues, patients and visitors.

· To participate in staff education and development, including orientation and supervision and act as a mentor and a resource for learners and the nursing team.

· Be aware of the service delivery/business plans. Policy development

· Under the supervision of the department Sister/Charge Nurse to work on delegated projects relating to local policy development.

· To be actively involved in the implementation of Trust policies and procedures at ward / department level, reinforcing their use. Information management

· Participate in the collection of audit and research data as required.

· Use data which will contribute to the improvement of patient care.

· To have an active Trust intranet and email account and adhere to the Trust’s Information Services and Information Governance Policies

· Use the Trust internet to enhance care and for professional development.

· Undertake relevant training for electronic information systems in place and under development.

· Following Trust/local guidelines to access results from the current electronic database systems.