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Detailed job description and main responsibilities

1. ESSENTIAL FUNCTIONS AND DUTIES:
Communication
• Build effective relationships with service users and carers.
• Ensure that relatives and carers of service users, where appropriate, have a good understanding of the condition of the service user and feel able to communicate effectively with the clinical area to answer any queries or concerns.
• Provide an effective alternative to hospital admission.
• Provide effective liaison between Services.
• To respect other disciplines’ viewpoints and communication with service users, carers, relatives, GPs, other professionals and agencies as appropriate.
• To work in partnership with referring agency to develop joint care plans.
• To be responsible for communicating complex clinical information to a variety of recipients (e.g. families and other professionals), both verbally and in writing.
• To work jointly and collaboratively with NELFT colleagues in order to enhance and develop services to service users and their families. This will include participation in team case discussions.
• To ensure communication channels are consistent and understandable and that information provided is relevant and informed.
• To maintain effective consumer confidentiality, ensuring adherence to NELFT and own Service policies, the Data Protection legislation and the Freedom of Information Act.
Personal Development
• Ensure that own knowledge and skills are constantly updated.
• Actively participate in clinical supervision.
• Actively participate in management supervision.
• Be aware of the KSF outline for the post and develop and maintain a portfolio of evidence for KSF review meetings.
• Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale.
• Attend mandatory training as required.
Health, Safety and Security
• Take steps to maintain the safety and welfare of staff and patients in all clinical environments.
• Annually attend the mandatory fire lecture and be familiar with the fire drill.
• To comply with the safe manual handling of patients and loads. Is conversant with and promotes correct Manual Handling procedures.
• You are required to make positive efforts to maintain your own personal safety and that of others by taking reasonable care, carrying out requirements of the law and following recognized codes of practice. You are also required to be aware of and comply with Trust policies on health and safety, etc.
• Must be aware of the standard procedure to prevent and control infection.
Information Processing
• To be responsible for recording monitoring and reporting on clinical work at the time of referral, during on-going work and for evaluation purposes as consistent with the policies and protocols of the trust.
• To enter data into case notes, RIO on a regular basis as required by NELFT.
• Ensure patient records are up-to-date and comply with defensible documentation.
• To input clinical information onto RIO promptly and accurately.
• Communicate clearly and concisely in both written and verbal forms, taking into account the ethical professional and legal aspects of care including provision and communication with relevant others
Service Improvement
• Work alongside service users and carers/relatives to continually work towards improving and maintaining high standards.
• To initiate and develop new ideas and methods in consultation with the ward /team manager.
• Participate in research, audit reviews and other initiatives in accordance to Clinical Governance.
• Actively contribute to the development and review of policies and procedures based upon best practice.
To provide clinical skills to the multi-disciplinary team in the processing and assessment of referrals in line with agreed policy and further take part in any subsequent care programme carried out by this Team.
• To work within a multi-disciplinary framework, promoting the principles of the Team.
• To actively seek user feedback and ensure that such feedback is used to enhance and develop service delivery.
• To actively participate in the setting of quality standards, including auditing, monitoring and reviewing treatment interventions and outcomes.
• To assist in the development and implementation of service policies and procedures.
• To support the team in understanding and valuing others’ roles and contributions. To enable others to contribute effectively, acknowledging the nature of and context of their work, sharing and taking account own and others’ knowledge and skills, and differences in working and professional practice.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles.  Please check your eligibility under the UKVI points based system.