Job summary
Employer heading
Band 3 Senior Admin Officer - London Hub
Band 3
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
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Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Job overview
**Fixed Term vacancy up to 9 Months**
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust
Main duties of the job
This is a fixed term opportunity (up to 9 Months), to support the work of the London Breast Screening Admin Hub by accurate, efficient and timely execution of essential operational activities that support the call centre and all related administration functions, under the lead of the Office Manager.
To deliver on the administration function related to the call centre including a close collaboration with external breast screening services within the Pan London structure.
To liaise closely with Administration Team Leaders to ensure integration of functions and facilitate the provision of cover for periods of short-term absence.
To be fully competent in all administration functions required by the London Breast screening Administrative Hub.
All senior Admin Officers are expected to develop the knowledge and ability to provide cover for key elements of each others’ work. The specific elements to be covered by each Senior Administration Officer will be specified by the Office Manager and Team Leader, who will also arrange appropriate training.
To deliver support services that is in line with the Trust and NHS Breast Screening Programme guidelines and targets.
Within the given area of responsibility to use experience and judgement to provide appropriate advice and guidance, referring to the Team Leaders as necessary.
To work within a shift pattern including weekends and late evenings to cover the Hub telephone call centre and admin tasks.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Previous applicants need not apply.
Detailed job description and main responsibilities
Please see attached job description for more detail around main responsibilities and specification requirements
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Qualifications
Essential criteria
- 5 GCSE’s or equivalent
- Key Skills Level 2 in Literacy or equivalent
Experience
Essential criteria
- Experience of using information technology such as Word and Excel in work-related activities.
- Experience of undertaking detailed, intensive work in a busy administrative environment
- Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances.
- Demonstrate awareness of issues around confidentiality
- Ability to work independently and under pressure
Desirable criteria
- Supervisory experience
- Working knowledge of the NHSBSP
Skills
Essential criteria
- Good organisational skills
- Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
- Able to sustain meticulous attention to accuracy and detail
- Good interpersonal and listening skills
- Able to handle difficult and distressing situations effectively
- Able to prioritise own workload to set and meet deadlines
- Able to compose correspondence and reports
- Able to work as part of a team.
Documents to download
Further details / informal visits contact
- Name
- Shilpa Patel
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 020 3758 2496
If you have problems applying, contact
- Address
-
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
- Telephone
- 01629 702338
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