Crynodeb o'r swydd
- Prif leoliad
- Stakeholder Engagement and Public Affairs
- Gradd
- NHS AfC: Band 7
- Contract
- Cyfnod Penodol: 2 flynedd (Fixed Term)
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 334-NCL-6453646-TA
- Cyflogwr
- South London and Maudsley NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Trust Headquarters
- Tref
- Denmark Hill, London
- Cyflog
- £51,488 - £57,802 per annum inclusive of HCAS
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 25/08/2024 23:59
Teitl cyflogwr
Stakeholder Engagement and Public Affairs Manager
NHS AfC: Band 7
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Trosolwg o'r swydd
Step into a pivotal role and drive our vision forward. As a vital member of our team, you will oversee the delivery and continuous enhancement of our Trust’s stakeholder engagement plan. Utilising a range of communication channels, you will support both our short-term and long-term objectives. Your work will include managing our Trust and Reputation dashboard, conducting comprehensive stakeholder mapping across boroughs and programs/projects, and collaborating with senior colleagues to ensure all intelligence is relevant, up-to-date, and effectively shared.
In this role, you will be at the forefront of delivering impactful communications and engagement events that support the Trust’s capital projects and commercial partnerships. From crafting compelling newsletters and reports to organising and hosting dynamic events and preparing insightful briefings, your contributions will be crucial.
You will work seamlessly with a diverse array of external stakeholders, ensuring proactive and effective delivery of our communications and engagement activities to support our key objectives. This includes building relationships with partner organisations such as the Maudsley Charity, IoPPN, King’s College London, local authority officers, elected members, service users and community groups. Your ability to build and maintain effective relationships will be paramount.
Prif ddyletswyddau'r swydd
- To deliver public affairs, communications and engagement activity which builds relationships, enhances the Trust’s reputation and is in line with overall communications and engagement strategy
- To take responsibility for ensuring stakeholder relationships are maintained and proactively developed
- To produce regular stakeholder briefings working with other departments in the Trust and partners to co-ordinate content ensuring absolute accuracy
- Devise and deliver stakeholder engagement plans and strategies for key projects and/or audiences as directed
- To drive understanding and positive perception of capital projects with
external stakeholders, staff and patients through effective engagement work. - To establish and maintain effective co-operative working relationships with stakeholder groups, including attending meetings and presenting and discussing reports.
- Develop, write and manage new and existing stakeholder engagement products including newsletters and events (digital and face-to-face).
- Devise and deliver proactive campaigns that will improve community engagement and understanding/awareness of the Trust’s mental healthcare services for local people
- To lead on key events and visits, including high profile stakeholders, working alongside partners
- To manage enquiries from stakeholders including councillors, council executives, MPs, commissioners, public, residents’ associations, ensuring timely and accurate response
Gweithio i'n sefydliad
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family.
We want you to feel like you are part of a close knit team at South London and Maudsley. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.
Some of our benefits include:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
Accommodation, our staff benefits from key-worker housing available which is available on selected sites
NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Communications and relations
- To oversee the implementation of the Trust’s Stakeholder and Community Engagement plan
- To produce briefings / papers updating colleagues with the Associate Director of Communications and Stakeholder Engagement
- To proactively work with partners to ensure communications are consistent and timely
- To produce and/or assist in the preparation of reports; and briefings including for partners, regulatory and advisory bodies in respect of updating them on complex issues
- To establish and maintain effective co-operative working relationships with all stakeholder groups, internally and externally, at all levels
- To ensure that communications are correctly tailored for the appropriate target audiences
- To manage contracts with external suppliers ensuring value for money and working within the framework of the organisation
- Advocate on behalf of the department on the importance of good practice in communications
- To line manage junior staff as appropriate
- Commission and manage external agencies; ensuring expenditure stays within agreed budget, contracts are delivered in full and represents value for public money
Information Resources
- Maintain the Trust’s Trust and Reputation dashboard, with latest annual data and provide data analysis of key metrics
- Undertake market research projects as necessary to explore, benchmark and measure levels of trust and the Trust’s reputation amongst its communities and stakeholders
- Horizon scan the political landscape for opportunities for the Trust to raise its profile externally, including regional and national initiatives and events, within and beyond the sector and produce monthly reports
- To stay up to date with national policy, new health initiatives and partner organisations’ strategies and plans and how these impact locally on the Trust
- To produce and/or assist in the preparation of reports and represent the Trust at meetings with internal and external stakeholders to deliver those reports and advise on public affairs
- To prepare briefings for regulatory, advisory bodies or internal stakeholders in respect of updating them on complex issues on an ad hoc basis as requested by the Associate Director of Communications and Stakeholder Engagement
- To manage and maintain stakeholder distribution lists
Manyleb y person
Training and Qualifications
Meini prawf hanfodol
- Educated to degree level or appropriate vocational experience
- Evidence of continuing professional and personal development
Meini prawf dymunol
- Membership of CIPR or other appropriate professional body; and/or professional qualification or appropriate professional experience
Experience
Meini prawf hanfodol
- Demonstrable experience of working in a Public Affairs management role
- Writing copy for a wide range of outlets and target audiences
- Managing stakeholder and public affairs projects including writing and production of communications materials
- Successfully producing strategies and implementing communications and engagement programmes
- Managing stakeholder and partner relationships and engagement, and representing organisations
Meini prawf dymunol
- NHS, public or third sector experience
- Organising and managing events
Knowledge and skills
Meini prawf hanfodol
- Excellent written and verbal communication skills
- In-depth knowledge and understanding of current engagement practice and theory
- Ability to grasp complex issues and concepts
- Excellent organisational skills with the ability to prioritise workload
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent presentation skills
- Public affairs and stakeholder relations campaign planning, development and implementation skills
- Ability to build and maintain effective relationships with people at all levels
- Ability to remain calm under pressure
- Ability to work both independently and as part of a small team
- Understanding of working in a partnership environment
Meini prawf dymunol
- Good understanding of national government and NHS (including policy), how it works, the issues it faces and how to communicate within it
- Report writing skills
- Knowledge and understanding of digital communications including public websites and intranets
- Understanding of working in an NHS environment and with the public, partners and external statutory and voluntary organisations
- Experience of communicating with diverse audiences including hard to reach groups
Values and behaviours
Meini prawf hanfodol
- Ability to act in accordance with our values and behaviours
Other
Meini prawf hanfodol
- Empathy for individuals who have experienced mental health problems
Meini prawf dymunol
- Personal experience of mental health problems
Bathodynnau ardystio / achredu cyflogwyr
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sam Strudwick
- Teitl y swydd
- Associate Director of Communications
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda South London and Maudsley NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector