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Crynodeb o'r swydd

Prif leoliad
Clinical Haematology (POD 14)
Gradd
Band 5
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (37.5)
Cyfeirnod y swydd
199-NN-6292704-A&C-Z
Cyflogwr
Croydon Health Services NHS Trust
Math o gyflogwr
NHS
Gwefan
Croydon University Hospital
Tref
Croydon
Cyflog
£32,720 - £39,769 per annum Incl. HCAS (Outer)
Cyfnod cyflog
Yn flynyddol
Yn cau
12/07/2024 08:00
Dyddiad y cyfweliad
22/07/2024

Teitl cyflogwr

Croydon Health Services NHS Trust logo

Patient Pathway Team Leader

Band 5

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Trosolwg o'r swydd

Team Leader - POD14 

Band 5 - Full-Time

 

An exciting opportunity has arisen for a Team Leader to support our team within POD 14.  We are looking for an ambitious creative thinker who is able to use their own initiative to solve problems, someone who will put patients at the heart of everything they do.

The post holder will provide senior support and expert knowledge to the team as well as supporting our patient pathway coordinators as other administrative staff within the Trust.

The team leader will oversee all staff management and administrative and clerical processes to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure achievement of all performance targets for the administrative team and will have the ability to resolve local issues.

The role will work closely with clinicians including senior Consultants and the Operations Manager to ensure the effective running of the service.

The ideal candidate will have excellent people and communication skills and will enjoy working in a busy, challenging environment.   

Join us and be a part of the team that is making Croydon proud.

We encourage you to arrange an informal visit. prior to application. The number of applicants for this post has been limited, so early applications are advised.

 

Interview Date:  22nd July 2024

 

 

 

 

Prif ddyletswyddau'r swydd

The Patient Pathway Team Leader will provide senior support and expert knowledge to the team of Patient Pathway Coordinators (PPC’s)  as well as other administrative staff in the POD. The team leader will oversee all administrative and clerical processes to ensure the delivery of an efficient, high quality, effective and patient centred service. The post holder will ensure that standard operating procedures are followed in order to achieve all performance targets including Cancer Waits. The team leader will be responsible for the management of the Joint Referral Unit and be the link between CHS and other neighbouring trusts.

Gweithio i'n sefydliad

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

***Please see the attached document which contains more information about the role in the job description and person specification***

Manyleb y person

Experience

Meini prawf hanfodol
  • NHS Experience
  • Experience in Customer Service
  • Experience of managing staff
  • Experience of managing patient complaints
  • Experience of Managing Cancer Waiting Times
  • Expert knowledge of Cerner
Meini prawf dymunol
  • Experience with working with external providers
  • Experience with writing high level reports
  • Knowledge of Admission and theaters
  • Minute taking Experience

Qualifications

Meini prawf hanfodol
  • Educated to degree or equivalent experience/qualification
Meini prawf dymunol
  • Evidence of Continuous Professional Development

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
David Burgess
Teitl y swydd
Operational Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg