Job summary
Employer heading
Admin and Clerical Officer
Band 2
*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
Job overview
Admin and Clerical Officer
Band 2
Main duties of the job
MAIN DUTIES AND RESPONSIBILITIES
To answer the telephone and take and record messages for the therapists accurately and promptly.
To assist in the computerised data entry of all referrals (Cerner and/or EMIS). Input activity and other Cerner and/or EMIS work as required.
To prepare clinic schedules for clinics, making amendments and additions as appropriate.
To make appointments for domiciliary patients, giving advice regarding their appointment. Booking an interpreter if requested.Good communication skills are essential and a sensitive approach to patient’s needs.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Detailed job description and main responsibilities
*************** PLEASE SEE THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION *******************
Person specification
Previous Experience of Administration
Essential criteria
- Noted experience
Desirable criteria
- Working with EMIS
Ability to work within a Team
Essential criteria
- Explanation of how person has worked in a Team
Desirable criteria
- Evidence of Previous work with others
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Adam GREGORY
- Job title
- Physiothearpist
- Email address
- [email protected]
- Telephone number
- 020 8274 6898
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