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Teitl cyflogwr
Endoscopy Booking Administrator
Band 4
*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
Trosolwg o'r swydd
We have an exciting opportunity for a highly motivated and enthusiastic Band 4 Endoscopy Booking Administrator to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital. This will be a fixed term contract (12 months) to cover maternity leave absence.
The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.
The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.
In return, we offer structured training in a supportive environment.
Prif ddyletswyddau'r swydd
Endoscopy Booking Administrator
Band 4, Full-time
Monday - Friday 09:00 - 17:00
We have an exciting opportunity for a highly motivated and enthusiastic Band 4 Endoscopy Booking Administrator to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital. This will be a fixed term contract (12 months) to cover maternity leave absence.
The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.
The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.
In return, we offer structured training in a supportive environment.
Proposed Interview Date - TBC
Gweithio i'n sefydliad
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE level or equivalent, including Grade C or higher in English and Maths (2) (2)
- NVQ Level 2 or equivalent (1) (1)
Meini prawf dymunol
- On-going personal development courses/interests
Experience and knowledge
Meini prawf hanfodol
- Knowledge of DM01 standard
- Experience with managing PTL (patient tracking list)
- Understanding of Endoscopy terminology e.g procedure/diagnosis/treatments
- Understanding of 2WW, Urgent, Routine diagnostic timeframes
Meini prawf dymunol
- Attendance at MDT meetings
- Ability to manage excel spreadsheets to incorporate accurate data
Qualities
Meini prawf hanfodol
- Familiar with working in a fast paced environment with time constaints
- Demonstrates understanding of importance of maintaining privacy and dignity
- Ability to work seamlessly with clinical and non-clinical colleagues
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Charlotte Palmer
- Teitl y swydd
- Service Manager for Gastroenterology and Endoscopy
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 02084013000
Rhestr swyddi gyda Croydon Health Services NHS Trust yn Nyrsio a bydwreigiaeth neu bob sector