Skip to main content
Please wait, loading

Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 18.75 hours per week
Job ref
395-ET833-24-A
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Corringham Integrated Wellbeing Centre
Town
Corringham, Essex
Salary
£24,071 - £25,674 per annum pro rata plus HCAS
Salary period
Yearly
Closing
29/11/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Secretary

NHS AfC: Band 3

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area.

 

Main duties of the job

·         Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.

·          Respond to enquiries and take appropriate action on behalf of the Operational Lead, either by telephone, personal contact, or correspondence, within agreed time limits.

·         Manage and maintain an efficient administrative system on behalf of the Operational Lead.

·         Arrange and take minutes at internal & external meetings.

·         Efficient in the use of Healthroster

·         Support Operational Lead with Training and Appraisal compliance for teams

·         Email Management and Diary Management for the Operational Lead

·         Student placement co-ordination

·         Have excellent Microsoft skills and formatting

·         Draft general correspondence on behalf of Operational Lead.

·         Accurately produce reports, correspondence, and manuals from a variety of sources including material from manuscripts within agreed timescales.

·         Work without supervision and ensure urgent situations are addressed swiftly.

·         Ensure workload is managed and prioritised appropriately.

·          Input and manipulate data into computer databases, creating reports from electronic systems.

·         Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls.

 

 

Working for our organisation

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,258 and a maximum payment of £2,122 per annum pro rata).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles.  Please check your eligibility under the UKVI points based system.

https://www.youtube.com/watch?v=3nX8CImoDX8

Detailed job description and main responsibilities

·       Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.

·         Ensure that complex calls from anxious and distressed clients are dealt with effectively and appropriately.

·         Respond to enquiries and take appropriate action on behalf of the Operational Lead, either by telephone, personal contact, or correspondence, within agreed time limits.

·         Manage and maintain an efficient administrative system on behalf of the Operational Lead.

·         Arrange and take minutes at internal & external meetings.

·         Efficient in the use of Healthroster

·         Support Operational Lead with Training and Appraisal compliance for teams

·         Email Management and Diary Management for the Operational Lead

·         Student placement co-ordination

·         Have excellent Microsoft skills and formatting

·         Draft general correspondence on behalf of Operational Lead.

·         Accurately produce reports, correspondence, and manuals from a variety of sources including material from manuscripts within agreed timescales.

·         Work without supervision and ensure urgent situations are addressed swiftly.

·         Ensure workload is managed and prioritised appropriately.

·         Establish and maintain electronic and manual filing systems.

·         Input and manipulate data into computer databases, creating reports from electronic systems.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

 

 

Person specification

Email management

Essential criteria
  • Experience of managing inboxes
Desirable criteria
  • NHS secretarial experience

MICROSOFT PACKAGES

Essential criteria
  • Years of experience
Desirable criteria
  • Formal microsoft qualification

System One

Desirable criteria
  • Experience
  • How has this been used in workplace

Organising of meeting agendas and actions

Essential criteria
  • Experience of co-ordinating meeting agendas and action logs

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Documents to download

Apply online now

Further details / informal visits contact

Name
Alice Wyatt
Job title
Personal Assistant
Email address
[email protected]
Telephone number
0300 300 1508
Additional information

Please leave message with admin hub and I will call you back

Apply online nowAlert me to similar vacancies