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Crynodeb o'r swydd

Prif leoliad
Medical Secretary
Gradd
NHS AfC: Band 4
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
  • Rhannu swydd
  • Gweithio hyblyg
37.5 awr yr wythnos (Monday - Friday 9.00 - 17:00)
Cyfeirnod y swydd
395-EC653-24
Cyflogwr
NELFT NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Stapleford House
Tref
Chelmsford
Cyflog
£25,147 - £27,596 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
30/07/2024 23:59

Teitl cyflogwr

NELFT NHS Foundation Trust logo

Medical Secretary

NHS AfC: Band 4

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Trosolwg o'r swydd

To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant Psychiatrists in the MID CAMHS Team and to maintain office cover. This will include the typing of letters and memoranda and reports; diary management and booking appointments; responding to patient queries via telephone.

To maintain and upkeep registers etc., using database/spreadsheet applications, arrange investigation appointments for patients at the request of the Consultant and where appropriate, maintain a comprehensive investigation results file and ensure all results are brought to the attention of medical staff so that appropriate action can be taken.

To act as a first point of contact to young people, their families GP’s, consultants from other disciplines, CPNs other medical/professional staff, and professionals from other services and professional backgrounds. Some young people and or their parents may present as anxious, angry or distressed. Our patients and their carers need to be treated courteously, appropriately and efficiently.

To act as senior administrator, providing supervision to administration staff and ensuring daily, weekly and monthly tasks are completed efficiently by the team.

Prif ddyletswyddau'r swydd

  • Providing secretarial support to the clinical team by booking appointments, audio typing, typing reports, organising clinics, opening referrals, booking review appointments, responding to any difficulties with access to prescriptions and diary management.
  • Keeping up to date spreadsheets and data bases.
  • To record data and information on system one and to ensure accuracy and that it is kept up to date.
  • To undertake telephone duties, dealing with patient/professional enquiries, problem solving and taking accurate messages for the team
  • To undertake general office duties including photocopying, filing, faxing, shredding etc. as required
  • To provide cover for the Medical Secretaries and wider admin team as directed by the Line Manager
  • To attend relevant training, team meetings and supervision
  • The post holder is to recognise the sensitivity of the business undertaken and to ensure strict confidentiality at all times
  • To demonstrate a good level of customer service.

Gweithio i'n sefydliad

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.  All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.  The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Booking patient appointments
  • Diary management
  • Report writing/audio typing
  • telephone enquiries from patients/families and professionals
  • general admin duties
  • supervising other admin staff
  • recording on system one 
  • dealing and managing confidential and sensitive information

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ level 2 or equivalent standard of literacy and numeracy.
  • NVQ Administration/ Customer Service Level 3 or equivalent level of proven experience
Meini prawf dymunol
  • RSA Text and Word Processing Level 2

Experience

Meini prawf hanfodol
  • Working in an NHS environment.
  • Significant administrative experience
  • Handling sensitive and confidential information
Meini prawf dymunol
  • Experience of supervising others.

Knowledge

Meini prawf hanfodol
  • Maintaining efficient administrative systems.
  • Maintain confidentiality/data protection.
  • Understand the needs of clients and deal tactfully and sensitively with Concerns.
  • Excellent interpersonal skills in a customer focussed environment.
Meini prawf dymunol
  • Establish and maintain good working relationships.

Bathodynnau ardystio / achredu cyflogwyr

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Joanne Seward
Teitl y swydd
Team Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07967 795475
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg