Job vacancy: Complex Care Administrator, North Central London Integrated Care Board, Camden

Job summary

Main area: Complex Care
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 985-NCLICB-CNO_072

Employer: North Central London Integrated Care Board
Employer type: NHS
Site: 250 Euston Road
Town: Camden
Salary: £34,089 - £41,498 per annum inc HCA
Salary period: Yearly
Closing: 08/07/2024 23:59
Interview date: 18/07/2024

Complex Care Administrator

NHS AfC: Band 5

On 1 July 2022, NHS North Central London Integrated Care Board (NCL ICB) was established. The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington.

ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of ICSs:
• to improve outcomes in population health and healthcare
• tackle inequalities in outcomes, experience and access
• enhance productivity and value for money
• help the NHS support broader social and economic development.

North Central London’s population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions – or buys – on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims.

NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London.

Detailed job description and main responsibilities

Please download the job description and person specification of the role – please see the section titled ‘Documents to download’ for further information.

Person specification

Education / Qualifications

Essential criteria

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Knowledge of administrative procedures, project management or information analysis in CHC

Desirable criteria

Management / Supervisory qualification.
Minute taking qualification.
RSA III typing qualification or equivalent skills and knowledge

Experience

Essential criteria

Previously worked in similar position within the public sector
Excellent knowledge of a range of administrative processes and procedures to establish own practices.
Significant experience at Senior Secretary/Administrator level within the NHS
Significant experience of working within a busy and high - profile environment with complex issues, competing priorities and workloads.
Experience of taking minutes and action notes at meetings.
Significant experience of working within a busy and high profile environment and with complex issues, competing priorities and workloads.

Knowledge/Skills/ Abilities

Essential criteria

Knowledge of data protection principles.
Knowledge of an extensive range of NCL policies and procedures
Touch typist with a minimum typing speed of 40 – 60 words per minute.
Able to establish and maintain office administrative processes, procedures, and systems.
Skills for supporting project management.
Skills for managing aspects of projects ensuring they meet financial targets.
Ability to manipulate data in spreadsheets, and present information in different formats i.e. graphs, charts etc.
Create, develop and maintain excel databases, presenting concerns, progress information, monitor and draft improvement plans

Desirable criteria

Knowledge of Continuing Health Care.
Knowledge of NHS Funded Nursing Care
Knowledge and familiarity of various computer packages used within the NHS.

We reserve the right to close any vacancies when we have received sufficient applications to shortlist.

Applicants who can clearly demonstrate how they meet our role profile requirements will be shortlisted for interview. To enquire about your application or inform us of any changes in your circumstances please ensure you quote your application reference number.

Please ensure you check your email account regularly as this is how we will communicate with you. Invitations for interview are sent by email only, so it is important that you monitor your emails once you have submitted an application online. If you have not heard from us within a month of the closing date you should presume that you have not been shortlisted.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. Depending on the role a Criminal Records check may be required, all cases of criminal record history are dealt with on a case-by-case basis.

Documents to download

Apply online now

Further details / informal visits contact

Name: Samantha Watson
Job title: Complex Care Administration Manager
Email address: [email protected]

List jobs with North Central London Integrated Care Board in Administrative Services or all sectors

Apply online now Alert me to similar vacancies

Find jobs in...

Featured jobs:

Custody Healthcare Practitioner (Registered Nurse / Registered Paramedic)

Custody Healthcare Practitioner (Registered Nurse / Registered Paramedic)

London

Experienced first level Registered Adult / Mental Health Nurses and Paramedics required.

Aggressive? Or suffering from a mental health crisis? Uncooperative? Or in need of an appropriate adult? Substance misuser? Or suffering from a head injury? This is where your detective skills really count.

Are you looking for a hugely rewarding challenge in a new environment? Are you ready to put your clinical knowledge to the test, whilst enhancing your independent practice?

Please click below for more information.

Admiral Nurse

Admiral Nurse, Clinics Programme

Department: Admiral Nurse Clinics

Location: Remote – mobile, with extensive travel and midweek overnight stays

Hours of work: 37.5 hours per week

Contract: Permanent, full-time

Salary: £43,700-£45,000 per annum

Closing date: Thursday 4th July 2024 at 10.00am

Annual leave: 33 days (plus eight bank holidays)

Benefits:

· enhanced maternity, paternity and adoption leave, and shared parental pay

· family-friendly policies

· 8% employer pension contribution (Aviva) or opportunity to continue NHS pension

· free health cashback plan (Medicash): employee cover plus up to four dependent children

· 24/7 virtual GP access (UK registered), plus access to Best Doctors

· free, confidential employee assistance programme (Health Assured)

· access to wellbeing app (healthy living tips and Bright TV)

· flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*

· learning and development committed (bespoke training, LinkedIn Learning etc)

· employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

Dementia UK has entered into an exciting three-year corporate partnership with a national partner. As a key component of this initiative, we will establish face-to-face Admiral Nurse clinics across the UK. This new team will bring Admiral Nursing to high street locations across England, Scotland, Wales, and Northern Ireland.

As part of the national Clinics Programme Team, you will provide in-person biopsychosocial support and advice, sharing your specialist dementia nursing expertise to help families manage the complexities of the condition. Your focus will be on supporting family carers, people affected by dementia, and professionals who require specialist dementia guidance in areas of the UK where Admiral Nurse services are currently unavailable, bringing a much-needed service directly to local communities. Throughout your work, you will consistently promote Admiral Nursing and a family-centred approach to dementia care.

You will receive full support with your continuous professional development from the Admiral Nurse Academy.

As this unique nursing role offers you the opportunity to travel across the country, and will include overnight stays, flexibility is essential. When not delivering face-to-face clinics, you will provide support on our Helpline, working from home.

To apply, you must be a registered nurse with the NMC, have significant experience in dementia care, and demonstrate a history of supporting people with dementia and their families and carers.

This is a truly exciting and varied role where your expertise will have a genuine impact on people in need of support that would otherwise not be available in their area. Join us in making a difference to the lives of those affected by dementia and helping ensure no one faces dementia alone.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact [email protected].

Admiral Nurse – Delivered Services

Join our Delivered Services team as an Admiral Nurse and bring your specialist dementia nursing expertise to support family carers, people affected by dementia, and professionals who require specialist advice. You’ll be a key member of our team, providing biopsychosocial support through our National Dementia Helpline and Virtual Clinic appointments.

In addition to your core responsibilities, you’ll have the opportunity to lead and support other clinical projects across the charity, benefit from monthly clinical supervision, and participate in a range of learning opportunities to support your ongoing professional development.

As an Admiral Nurse, you’ll be responsible for providing nursing support and expertise, offering practical guidance to colleagues, the general public, those with dementia, and others in supporting family and relationship-centered approaches to dementia care. You’ll also lead and coordinate shifts as required, providing clinical supervision to others and assist with the development, evaluation, audit of the service, carer and supporters in different settings.

To be successful in this position, you’ll need to be an active Registered Nurse on the NMC register with a post-registration qualification or training in dementia care or a relevant subject. You will have significant experience of practicing as an Admiral Nurse or dementia specialist nurse and previously worked with people who have dementia and their family, carer and supporters in different settings.

Strong communication skills are essential, as is a proven track record of providing high standards of clinical leadership and specialist nursing support. You should be adept at providing clinical advice, clinical supervision, and advocating for family carers.

Please click for more information.

Job summary

Employer heading

Complex Care Administrator

NHS AfC: Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education / Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Knowledge/Skills/ Abilities

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Find jobs in...