Job summary
- Main area
- Continuing Healthcare Service
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 985-NCLICB-CNO 007
- Employer
- North Central London Integrated Care Board
- Employer type
- NHS
- Site
- 250 Euston Road
- Town
- Camden
- Salary
- £78,163 - £88,884 per annum inc HCA
- Salary period
- Yearly
- Closing
- 17/07/2024 23:59
Employer heading
![North Central London Integrated Care Board logo](https://static.trac.jobs/employer-logos/219.png)
Head of Business (CHC)
NHS AfC: Band 8c
On 1 July 2022, NHS North Central London Integrated Care Board (NCL ICB) was established. The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of ICSs:
• to improve outcomes in population health and healthcare
• tackle inequalities in outcomes, experience and access
• enhance productivity and value for money
• help the NHS support broader social and economic development.
North Central London’s population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions – or buys – on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims.
NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London.
Job overview
To provide robust business support to the Continuing Healthcare service to ensure
a) all performance and financial targets are achieved
b) Robust plans are in place to drive transformation and recovery
c) Identification and address activities which are impacting on the organisations ability to ensure VFM
d) Lead the Continue Improvement Programme (CIP) programme for CHC, including the use of technology to improve efficiency.
Main duties of the job
Provide business support to the CHC service, to include:
• Analysis of data, trends, performance
• Identification of areas which may be impacting on performance or financial control
• Development, monitoring and reporting on recovery / action plans
• Development of business cases
• Create and lead the CHC Annual plan
• Management of complaints process and timelines (excluding clinical response)
• Resolution of provider queries in partnership with commissioning and finance
• Administrative systems and practices to ensure timelines and performance targets are achieved
• Implementation of Digital Referral, Assessment & Review (DRAR) and associated efficiencies
• Drive the use of technology to improve clinical and administrative efficiencies and performance
• Contract management (non-patient)
• Maintain governance arrangements to support decision making and business management
• Lead the CHC CIP plan and delivery
• Ensure recruitment is managed and monitored, avoiding unnecessary costs
Working for our organisation
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As an ICB, we’re focused on:
improving outcomes in population health and healthcare
tackling inequalities in outcomes, experience, and access
enhancing productivity and value for money
helping the NHS support broader social and economic development.
It is an exciting time to be joining NCL ICB – we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to
better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Person specification
Education and qualification
Essential criteria
- Educated to masters or equivalent level of experience
- Evidence of continuing professional development
- Business management qualification
Experience
Essential criteria
- Experience in operationally managing CHC services
- Significant experience of working at this level
- Will need Experience of developing and delivering a business strategy
- Experience of identifying and delivering CIP / transformation programmes related to CHC
- Experience of developing, managing and monitoring recovery / action plans
- Experience of negotiating with providers
- Managing budgets and staffing
Knowledge/ Skills/ Abilities
Essential criteria
- Extensive knowledge of National framework for CHC
Documents to download
Further details / informal visits contact
- Name
- Daniel Monie
- Job title
- Assistant Director for Complex Care (Adults)
- Email address
- [email protected]
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