Job summary
Employer heading
Facilities Manager
NHS AfC: Band 5
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
About the team:
The Capital Estates & Facilities Team provides a full range of services across SE London to the boroughs of Croydon, Lambeth, Southwark, Wandsworth, Bromley, Bexley, and Lewisham. The Team has an experienced and skilled work force.
About the role:
Responsible for the planning and resource allocation, organising and management of Portering and Security staff to meet trust requirements.
To be responsible for maintaining a programme of high-profile security patrols of the hospital and grounds.
Main duties of the job
1. Management of the Portering, Drivers and Security services across the Trust.
2. Co-ordinate the waste handling collections and management of the collections and disposal.
3. Provide a customer focussed service assisting with patient moves and transfers.
4. Responsible for the in-house patient/staff transport service.
5. Manage the Trust Vehicles, servicing, MOT’s and documentation.
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Working for our organisation
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
· Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
Other benefits include:
· Counselling services
· Wellbeing events
· Long service awards
· Cycle to work scheme
· Season ticket loan
· Childcare vouchers
· Staff restaurants
For a full list of our benefits please visit: https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf
We look forward to receiving your application
Detailed job description and main responsibilities
1. Management of the Portering, Drivers and Security services across the Trust.
2. Co-ordinate the waste handling collections and management of the collections and disposal.
3. Provide a customer focussed service assisting with patient moves and transfers.
4. Responsible for the in-house patient/staff transport service.
5. Manage the Trust Vehicles, servicing, MOT’s and documentation.
6. Establish a recharge process for office, furniture and department moves and the disposal of confidential waste.
7. To control out of hours access by contractors and visitors, ensuring appropriate authorisation is in place and security is maintained. |
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8. To ensure that the hospital is made secure, by the locking of all appropriate doors and windows during the silent hours and to ensure these doors are unlocked as required, in accordance with the established procedure. |
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9. Responsible for the assistance of both members of the public and staff against violence and aggression incidents that occur on the hospital premises, and to liaise with the Police and ensure that all incidents are documented. |
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10. Shall be responsible for providing a safe environment for staff, patients and visitors. |
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11. Responsibility for assisting in the development of policy and operational matters related to the management of security within the Trust, in a professional manner to ensure real, permanent improvements are achieved. |
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12. To ensure that appropriate steps are taken to create a pro-security culture and a safe and therapeutic environment within the Trust, in order that staff and patients accept responsibility for these issues and ensure that where security incident/breaches occur, they are detected and reported and adequate preventative action taken to minimise risk of reoccurrence where possible. |
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13. Ensure security incidents are reported in a simple and concise manner allowing for investigations to take place when appropriate, risks to be assessed and to allow the development of preventive measures. |
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14. To take an active part in the multidisciplinary team and incident de-briefs for risk assessment purposes and to ensure that weaknesses can be fed into policy revision and all possible preventive action taken to minimise risk. |
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15. To undertake physical security audits, prepare risk assessments and review action plans to minimise the risk of incidents and potential breaches of security across a range of healthcare premises. |
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16. To effectively identify and describe the most appropriate technical, cost effective and physical solutions for security management services. |
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17. To assume the responsibility for the administration and record keeping of the Facilities and Security systems and to liaise closely with the technical staff. |
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18. Continuingly update by means of professional development efficient means for the delivery. |
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19. To prepare reports and presentations and other documentation using word processing, data processing and presentation software as required by the Head of Facilities. |
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20. To observe the appropriate confidentiality of all documentation flowing through the office. |
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21. To recruit, motivate, train, develop and retain appropriate staff enabling staff to have the skills, expertise and discretion to function effectively in their role. |
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22. To ensure that all staff have appraisals and personal development plans are in place. 23. To undertake ad hoc projects in support of the Head of Facilities |
Person specification
Qualifications
Essential criteria
- BTEC HNC. Managerial Qualification or Equivalent Experience (A)
- ii. Full UK Driving license
Desirable criteria
- SIA licence
Experience
Essential criteria
- Experience at a Senior level in Facilities or Security Management.
- IT Literate using MS Programmes
- Experience of Managing Portering and Security teams.
- Proven experience of providing Management reports and data.
Desirable criteria
- Good knowledge of Estates practice within NHS.
- The ability to work within a challenging environment with previous experience within this service sector
Knowledge
Essential criteria
- Good understand of Trust Policies.
- Security Systems, Procedures and Protocols
- The postholder is required to have a comprehensive understanding of security management techniques and solutions and will have the necessary skills when assessing current facilities and procedures. This will require understanding when dealing with sensitive and complex issues.
Personal circumstances
Desirable criteria
- Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the DDA
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Graham.Richards
- Job title
- Deputy Director of Capital, Estates & Facilities
- Email address
- [email protected]
- Telephone number
- 07816174900
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