Job summary
Employer heading
Pensions Supervisor
Civil Service: Higher Executive Officer (HEO)
Job overview
We are looking for a Pension Supervisor to manage a high quality, customer focused, effective and efficient pension service to all UKHSA staff. This will involve providing extensive technical pensions support to the pensions team and stakeholders across the business to ensure compliance.
The role provides advice to senior management and staff in relation to pension legislation, HMRC regulations and various pension scheme rules. You will support the Pensions Manager on pension matters relating to administrative and operational matters of all UKHSA pension schemes.
The post holder will develop, manage and monitor systems and procedures aimed at ensuring the provision of an effective and efficient pension service. The role will lead on pension projects and support related programmes of work.
Main duties of the job
- Provide extensive technical pensions experience for the NHS and/or the Civil Service Pension Scheme. Oversee all technical pension areas, translate legislation and governance changes, provide departmental support for any technical queries.
- Lead on the implementation of changes in accordance with legislative changes, liaise with stakeholders across the business to ensure compliance; and support internal departments on technical matters.
- Lead on pension projects by formulating and writing project scope proposals and delivering desired project outcomes.
- Manage and lead the Pension Administrators (in the absence of the Pensions Team Leader) and ensure they complete their work in a timely and accurate manner.
- Responsible for resolving complex pension issues promptly and for keeping employees and managers informed of progress with dealing with pension queries and issues.
- Undertake the calculation of a variety of payments (e.g. redundancy, Voluntary retirement / Exit)
- Maintain accurate and timely pension input. Maintain data using advanced Excel techniques to prepare, secure and submit returns to third parties.
- Establish and maintain pension records for scheme numbers and providing returns to pension providers in accordance with employer administration requirements and annual procedures.
Please see full details on the Job description attached.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Detailed job description and main responsibilities
The UKHSA People Group plays a key role in supporting the business through change as we build our organisation and ensure we recruit and retain the very best people to achieve our vision.
Our people and culture are integral to our organisation’s identity and the success of our strategy, policy, and operations for protecting the public requires recruiting, developing, and retaining high-calibre people in all areas and ensuring they work well together. This means a customer-focused, solution-driven delivery of priorities across the whole HR spectrum - at the same time as undergoing our own restructure to ensure we are appropriately sized and skilled to deliver and excel.
This is an exciting role within the People Group (HR) in UKHSA, working within the Payroll and Pensions Team.
Our Pensions Supervisor will manage a team of Pensions Officers to deliver a high quality, customer focused, proactive and efficient operational Pensions service to meet UKHSA priorities.
Have managerial oversight of the Pensions Team (BAU, MAPs and Transition) looking after all general AA-G6, SCS & Medical and Dental pay and conditions.
You will have direct line management of EO’s while managing the day to day development, implementation and monitoring of appropriate and effective pension processes, policies and standards to ensure consistency and fairness throughout UKHSA.
You will work closely with the Payroll Manager, HR Admin Manager and Recruitment Managers to ensure effective, integrated working quality of service between recruitment, payroll and pensions, and HR administration functions.
Providing proactive and visible pensions support to managers and their teams in accordance with service level agreements and KPI’s. Always ensuring pension reports are completed accurately and meet internal and external deadlines.
Essential Criteria:
You will be assessed on the below (8) essential criteria's, which have been selected from the Job Description.
- Post graduate management qualification or able to demonstrate equivalent competence to that level.
- Significant experience of working in pension administration and operating an integrated HR/payroll/pensions system.
- Experience of managing a team.
- Intermediate skill in Microsoft Word, Microsoft Excel, and PowerPoint
- Works within set routines with little direction.
- Demonstrate an understanding of NHS Pensions Scheme Regulations and/or My Civil Service Pension Scheme Regulations.
- Previous experience of working in a Pension role with a level of supervision.
- Able to demonstrate working with GAD/DH/HMRC/MyCSP/NHS Pensions.
Desirable criteria
- Knowledge of employment law
- Knowledge of ESR
Selection Process Details
This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the above listed essential criteria, and this will be in the form of a:
- CV/ Application form (‘Employer/ Activity history’ section on the application)
- 1500 word Statement of Suitability
This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The CV / Application form and Statement of Suitability will be marked separately, and you must pass both to move forward to interview.
If you are successful at this stage, you will progress to interview & assessment
Please do not exceed 1500 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a (single) remote interview.
Behaviours will be tested at interview.
The Behaviours tested during the interview stage will be:
- Seeing the Big Picture
- Making Effective Decisions
- Leadership
Interviews will be held week commencing TBC. Please note, these dates are subject to change.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location information
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). Specialist or regional roles will be based at the appropriate UKHSA site.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Disability Confident scheme
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Reserve List
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
Working for the Civil Service:
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:
- life sentences
- arson
- sexual offences
- hate and terror offences
Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Starting salary
Entrants to the Civil Service are expected to start on the minimum of the pay band.
The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.
Either case is determined by whichever is the highest.
For further details please refer to the Information Sheet - Starting Salaries & Benefits attachment.
Person specification
CV/Application Form
Essential criteria
- CV/Application Form
Statement Of Suitability
Essential criteria
- Statement Of Suitability
Behaviour
Essential criteria
- Seeing the Big Picture
- Making Effective Decisions
- Leadership
Documents to download
Further details / informal visits contact
- Name
- Elizabeth Amaihian
- Job title
- Resourcing Support
- Email address
- [email protected]
- Additional information
For queries relating to your application please contact [email protected], for queries relating to the role please contact [email protected]
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