Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-6418922-TA
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Tyson West 2 Eating Disorders Unit
- Town
- Beckenham
- Salary
- £29,460 - £31,909 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 30/07/2024 23:59
Employer heading
Senior Administrator
NHS AfC: Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
· To oversee systems supporting the Eating Disorder Inpatient Unit and to ensure that facilities are managed effectively. To manage and provide professional leadership for the provision of administrative and related support services ensuring that these are of high quality, appropriately targeted and developed within a recognised framework. This will involve close and joint working with other managers, team leaders and clinical staff.
· To oversee the business management, marketing and daily administration of Eating Disorder Inpatient Unit. The post holder will work in collaboration with the Ward Manager to ensure that the service operates efficiently and effectively, achieves the data quality, clinical activity and income targets and is compliant with all the appropriate Trust policies & initiatives.
· To ensure that careful consideration to sensitive information and confidentiality is adhered to at all times.
· Support the team with monitoring service-related data activity.
Main duties of the job
· To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
· Support service-related projects with the Ward Manager and MDT
· Support the supervision of the administrative assistant.
· Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
· Responsible for checking of funding arrangements for all care options within the service
· Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
· To participate in any training and developmental needs as required by the Ward Manager.
· Support the service wide administrative cover arrangements.
· In conjunction with the Ward Manager complete the service E-roster in a timely manner ensuring that data is collected and submitted.
· Process e-procurements requests
· Organising meetings and distribution of minutes, agenda and any other related materials.
· Supporting with the recruitment and selection as and when required.
Working for our organisation
The inpatient unit is currently based at the Bethlem Royal Hospital, Monks Orchard Road, Beckenham, London BR3 3BX, however in 2024 the unit is scheduled to be moving to a new purpose built site at the Maudsley Hospital, Denmark Hill (work currently underway).
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.
THE SERVICE
The Eating Disorder service is an inpatient unit (currently 15 beds; Tyson West II Ward) based at the Bethlem Royal Hospital (due to relocate to Maudsley Hospital in 2024/early 2025) accepting local and national referrals for severe and chronic eating disorders.
Detailed job description and main responsibilities
· To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
· Support service-related projects with the Ward Manager and MDT
· Support the supervision of the administrative assistant.
· Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
· Responsible for checking of funding arrangements for all care options within the service
· Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
· To participate in any training and developmental needs as required by the Ward Manager.
· Support the service wide administrative cover arrangements.
· In conjunction with the Ward Manager complete the service E-roster in a timely manner ensuring that data is collected and submitted.
· Process e-procurements requests
· Organising meetings and distribution of minutes, agenda and any other related materials.
· Supporting with the recruitment and selection as and when required.
Person specification
N/A
Essential criteria
- • Secretarial qualification or demonstrable experience
- • Good standard of general education including English and Mathematics
- • Working to tight deadlines
- • Handling confidential information
- • Developing and implementing administrative systems
- • Minute taking
- • Proficient in Microsoft Outlook, Word, Excel,Teams and Power point
Desirable criteria
- • Worked in an NHS environment
- • Experience of working with mental health patients
- • An understanding of Electronic Patient Journey System
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ian Ssenyonga
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 02032284402
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