Job summary
- Main area
- Heart Failure
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 12 hours per week
- Job ref
- 395-EB681-24
- Employer
- NELFT NHS Foundation Trust
- Employer type
- NHS
- Site
- MAYFLOWER
- Town
- BILLERICAY
- Salary
- £22,816 - £24,336 p.a. (plus 5% HCAS) pro rata
- Salary period
- Yearly
- Closing
- 08/08/2024 23:59
Employer heading
![NELFT NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/48.png)
Administrator - Heart Failure
NHS AfC: Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
Aim of the role:
The expectation of this post holder will be to support their team, department, and organisation to achieve the Trust’s Values in their day-to-day work. These are the 5P’s:
●
Putting people first
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Prioritising quality
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Being progressive, innovative, and continually improve
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Being professional and honest
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Promoting what is possible – independence, opportunity, and choice.
Main duties of the job
You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.
Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, or correspondence, within agreed time limits.
Work without supervision and ensure urgent situations are addressed swiftly.
Establish and maintain electronic filing systems. Knowledge of System one, Teams and Cisco Jabber.
Arrange and take minutes or notes at meetings intended for internal review only.
Input generic data into organisational systems or in-house records. Receive and action queries via various routes, including email, telephone, post and online, ensuring these are actioned promptly.
Receive Referrals when requested via telephone, email, post and online, and offer appointments with clinicians for an assessment.
Take and record minutes for team meetings.
Ordering of all supplies, managing stock rotation, including putting stock away on receipt of delivery.
Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls.
Computer/Administration
Retrieve and record patient information in line with service requirements.
Participate in audits and surveys as necessary. Provide support in the development of audit reports.
Liaising with IT Department concerning problems with software / hardware.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 p.a. pro rata for part time).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Detailed job description and main responsibilities
You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person specification
NHS EXP
Essential criteria
- YEARS EXP
MICROSOFT PACKAGES
Essential criteria
- YEARS EXP
NHS IT PACKAGES
Essential criteria
- YEARS EXP
WORK RELATED EXP
Essential criteria
- EXP
Documents to download
Further details / informal visits contact
- Name
- JOSEPHINE MELLY
- Job title
- ADMIN LEAD
- Email address
- [email protected]
- Telephone number
- 07849077504
- Additional information
THIS ROLE IS OFFICE BASED - NO AGILE WORKING
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