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Job summary

Main area
Heart Failure
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 12 hours per week
Job ref
395-EB681-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
MAYFLOWER
Town
BILLERICAY
Salary
£22,816 - £24,336 p.a. (plus 5% HCAS) pro rata
Salary period
Yearly
Closing
08/08/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Administrator - Heart Failure

NHS AfC: Band 3

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
Aim of the role:
The expectation of this post holder will be to support their team, department, and organisation to achieve the Trust’s Values in their day-to-day work. These are the 5P’s:

Putting people first

Prioritising quality

Being progressive, innovative, and continually improve

Being professional and honest

Promoting what is possible – independence, opportunity, and choice.

Main duties of the job

You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.

Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, or correspondence, within agreed time limits.

Work without supervision and ensure urgent situations are addressed swiftly.

Establish and maintain electronic filing systems. Knowledge of System one, Teams and Cisco Jabber.

Arrange and take minutes or notes at meetings intended for internal review only.

Input generic data into organisational systems or in-house records. Receive and action queries via various routes, including email, telephone, post and online, ensuring these are actioned promptly.

Receive Referrals when requested via telephone, email, post and online, and offer appointments with clinicians for an assessment.

Take and record minutes for team meetings.

Ordering of all supplies, managing stock rotation, including putting stock away on receipt of delivery.
Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls.
Computer/Administration

Retrieve and record patient information in line with service requirements.

Participate in audits and surveys as necessary. Provide support in the development of audit reports.
Liaising with IT Department concerning problems with software / hardware.

Working for our organisation

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.  All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.  The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 p.a. pro rata for part time).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles.  Please check your eligibility under the UKVI points based system.

Detailed job description and main responsibilities

You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person specification

NHS EXP

Essential criteria
  • YEARS EXP

MICROSOFT PACKAGES

Essential criteria
  • YEARS EXP

NHS IT PACKAGES

Essential criteria
  • YEARS EXP

WORK RELATED EXP

Essential criteria
  • EXP

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Documents to download

Apply online now

Further details / informal visits contact

Name
JOSEPHINE MELLY
Job title
ADMIN LEAD
Email address
[email protected]
Telephone number
07849077504
Additional information

THIS ROLE IS OFFICE BASED - NO AGILE WORKING 

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