Job summary
- Main area
- Support Officer
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 6 months (6 months or until 31 March 2025)
- Hours
- Part time - 18.75 hours per week
- Job ref
- 220-WHT-2500
- Employer
- Whittington Health NHS Trust
- Employer type
- NHS
- Site
- Whittington Hospital
- Town
- Archway
- Salary
- £35,964 - £43,780 pro rata per annum inclusive of HCAs
- Salary period
- Yearly
- Closing
- 02/09/2024 23:59
Employer heading
Job Planning Support Officer – Allied Health Professionals
NHS AfC: Band 5
Job overview
An exciting opportunity has become available to work with the Allied Health Professionals Leadership team for a Band 5 Job Planning Officer for 6 months. This role is crucial to fulfilling the various requirements for AHP Digital Job Planning.
The successful candidate will be organised, with excellent interpersonal skills and the ability to communicate effectively with a wide range of people. They will be experienced administrators with excellent working knowledge of Microsoft Office Package as well as have experience working with job planning software. Experience of handling confidential information is important.
Main duties of the job
- To work with minimal supervision, using own judgement to take instant decisions and to be accountable for own actions
- Be responsible for maintaining and developing administrative processes to support the job planning process across the Trust
- To take joint responsibility for the smooth operation of the job planning processes and projects, including providing a range of administrative support duties
- This job requires the post holder to communicate frequently with a wide range of professionals (internal and external to the organisation) and therefore experience and an understanding of dealing with complex, confidential, and sensitive information are required, using tact, persuasion and negotiating skills.
Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Detailed job description and main responsibilities
***Please see attached job description and person specification for full details in advert of the position ****
Person specification
Education/Qualification
Essential criteria
- Educated to Degree level or equivalent knowledge or experience
- Excellent education including Math & English at GCSE or equivalent experience
- Evidence of continuous professional development
Desirable criteria
- HR qualification (CIPD) or practical experience
- Experience in Project Management
Skills and Experience
Essential criteria
- Proven technical ability in data cleansing, analysis, solving data problems, automating reports, pivoting and manipulation of dashboards.
- Experience of working successful and achieving deadlines/objectives while under pressure of resource, maintaining accuracy and good working relationships
- Able to make decisions and act on own initiative but refer to senior staff when necessary
- Excellent interpersonal skills with the ability to communicate and present information, including complex information to a non-technical audience, both orally and in writing.
- Demonstrate experience in delivering high-quality project support using a range of software and tools to aid productivity.
- Highly developed communication skills (written, oral, presentational, and interpersonal)
- Effective problem-solving skills and the ability to demonstrate good negotiating skills.
- Literate in range of computerised software particularly with Allocate Job Planning Software, MS Outlook, Word, Excel (or equivalent), PowerPoint and relevant IT systems.
- Ability to work under pressure, be able to prioritise and work to tight deadlines ensuring competing demands are met.
- Ability to work autonomously with/without limited guidance
- Good telephone etiquette
Knowledge & Experience
Essential criteria
- Good understanding of the AHP Job Planning process
- Advanced Excel skills
- Experience of using e-job planning software
- Experience of working with clinicians and clinical and non-clinical managers
- Specialist knowledge across range of procedures, underpinned by theory Knowledge of business case procedures and project principles.
- Experience of working with a diverse range of stakeholders including a successful tack record of influence and engagement
- Experiences in working electronic (HR) systems and databases
- Experience of drafting reports and support materials
- Experience of delivering training – one-to-one or group settings
Desirable criteria
- Experience of using e-rostering software
Personal Qualities
Essential criteria
- Proactive approach to leading and monitoring projects. Including working as part of a team and on own initiative.
- High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- Experience of supporting Senior Managers Able to support and negotiate sensitive and confidential matters
- Non-confrontational style and a positive attitude
- Good punctuality and attendance record
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Livingstone
- Job title
- Chief AHP
- Email address
- [email protected]
- Telephone number
- 07392315271
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