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Job summary

Main area
Director of Operations ( x2 posts)
Grade
8d
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
220-WHT-2419
Employer
Whittington Health NHS Trust
Employer type
NHS
Site
Whittington Hospital, Jenner Building
Town
Archway
Closing
11/08/2024 23:59
Interview date
06/09/2024

Employer heading

Whittington Health NHS Trust logo

Director of Operations (x2 posts)

8d

Covid-19 Vaccination 

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support  staff to get  COVID-19 vaccine and a booster dose as and when they are eligible. 

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

 


 

Job overview

We have x2 posts - Director of Operations, Surgery and Cancer  and Acute Patient Access, Clinical Support Services and Women's Health (please clearly indicate in  your application which post you are applying for) Whittington Health are a high performing integrated Healthcare Organisation that serves the communities of Islington and Haringey. We are looking for someone who is committed to our ICARE values and is passionate about improving the health and wellbeing of patients.

As Director of Operations you will be directly accountable to the Chief Operating Officer and will work closely with your triumvirate which includes the Clinical Director and Associate Director of Nursing for the Division. You will have responsibilities for the delivery and management of services within a hugely important Division.

 

Main duties of the job

The Director of Operations will be directly accountable to the Chief Operating Officer and have responsibilities for the delivery and management of services within the Division.


The Director of Operations will be responsible for developing and delivering services in line with requirements of commissioners, local authorities and the local population to reflect the Trust’s strategic objectives.

Support the achievement of all the Division based key performance targets and work in liaison with other Divisions to share best practice.


Work proactively and in liaison with the Clinical Director and Associate Director of Nursing to lead all Division based activities.


To provide systems leadership for the service to drive through best practice changes to ensure that clinical outcomes for patients and their families continually improve.

To champion strong collaboration across clinical pathways and ensure the
engagement of other services to maintain patient flow.


To work with the Clinical Director and Associate Director of Nursing in delivering an ‘outstanding’ rating for services within the Division from CQC inspections.

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.  The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

 

Detailed job description and main responsibilities

Strategic Responsibility 

Service Delivery and Performance

Staff Management 

Financial and Performance 

Accountability 

Person specification

Qualifications

Essential criteria
  • Degree or equivalent professional qualification
  • Postgraduate management qualification
  • Masters or equivalent level of experience

Experience / Knowledge

Essential criteria
  • Demonstrable knowledge and understanding of service delivery and planning.
  • Proven track record of senior service management in a multi-disciplinary environment.
  • Proven track record of planning and implementing service change
  • Clear understanding of the national and local agenda.
  • Record of achievement in managing performance.
  • Overall acute hospital experience with leadership of flow across an organisation.
  • Significant redesign and modernisation skills.

Skills

Essential criteria
  • Excellent communication skills both written and oral
  • Balance strategic and operational management
  • Effective decision making and evidence of “getting things done”
  • Ability to relate to a wide range of stakeholders
  • Above average knowledge of IT systems including data interpretation and CQC Standards etc
  • Excellent presentation skills
  • Project Management skills including the ability to manage short term objectives with individuals outside ones immediate managerial responsibility

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleDisability confident leaderInvestors in PeopleImproving working livesCare quality commission - GoodDisability confident committed

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Chinyama Okunuga
Job title
Chief Operating Officer
Email address
[email protected]
Telephone number
020 7288 5644
Additional information

Delia Mills

Executive Assistant to Chief Operating Officer

[email protected] or 020 72885255

If you have problems applying, contact

Address
WHT
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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