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Job summary

Main area
Admin
Grade
Band 2
Contract
Permanent: Monday-Friday 08.30-15.00 (inc. 30 min break)
Hours
Part time - 30 hours per week (Monday-Friday 08.30-14.30 (inc. 30 min break))
Job ref
208-395415-24-1
Employer
Northern Lincolnshire & Goole NHS Foundation Trust
Employer type
NHS
Site
Scunthorpe General Hospital
Town
Scunthorpe
Salary
£22,383 per annum pro rata
Salary period
Yearly
Closing
17/07/2024 23:59

Employer heading

Northern Lincolnshire & Goole NHS Foundation Trust logo

Health Records Facilitator

Band 2

 

 

Job overview

The post holder will be required to work as part of a team within the Health Records Department to
ensure the effective organisation and preparation of Health Records for all hospital activity.

The post holder will be required to liaise effectively with colleagues and other departments within
the hospital in a professional and pleasant manner and to ensure the confidentiality of information
and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott Guidelines and other Trust Policies and Procedures.

Main duties of the job

  • To work as part of a team to locate and retrieve Health Records for all hospital activity, including clinic attendances, admissions etc.  This includes the retrieval of Health Records from off-site storage centers in accordance with Trust Policies and Procedures.
  • To work within a team to provide a partially closed library reception service to all staff wishing to access the Health Records Department.
  • To re-file Health Records in a timely and accurate manner and in accordance with Trust Policies and Procedures.
  • To deal with telephone and email enquiries both internally and externally in a professional and pleasant manner.
  • To maintain an efficient system for the location and monitoring of missing Health Records, ensuring comprehensive recording and reporting of these in accordance with Trust Policies and Procedures.
  • To create Health Records for new patients, ensuring all relevant and correct documentation is available for preparation for the patient’s attendance.  Also ensuring all patient demographic information is recorded accurately on both paper and electronic records.
  • To prepare Health Records for patient attendances (clinic attendances, admissions etc.), ensuring all relevant, correct and up to date documentation is available within the Health Records, filed according to instruction, and to ensure the Health Records are delivered in a timely manner to the relevant locations.

Working for our organisation

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Detailed job description and main responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. 

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.  We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

 “We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person specification

Education and Qualifications

Essential criteria
  • • Good level of General Education
  • • Good Computer Skills

Occupational Experience

Desirable criteria
  • Evidence of ongoing personal development

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoMenopause Friendly EmployerDisability confident employerDisability confident committedArmed Forces Covenant Bronze AwardNational Preceptorship for Nursing Quality Mark

Documents to download

Apply online now

Further details / informal visits contact

Name
Richard Jude
Job title
Health Records Supervisor
Email address
[email protected]
Telephone number
03033 302253
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