Job summary
Employer heading
Technology Assistant
Band 3
LCHS Way
We Listen, We Care, We Act, We Improve
We listen: we engage with everyone we work with, we are united, we are always positive
We care: everyone is valued, respected and developed, knowledge and skills are nurtured, success is celebrated
We act: clear goals and right resources, freedom coupled with accountabilty, emphasis on simplicity
We improve: we are creative, resourceful and innovative, integrated and collaboration is the way forward, we're always striving to do better
....Fit for now, fit for the future.
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Job overview
The Lincolnshire Electronic Assistive Technology (EATS) Service works with adults and children with complex physical and/or communication disabilities. Following an assessment, the team makes recommendations and provides the most suitable electronic assistive device to promote independence, communication and improve quality of life of the patient.
The service is commissioned by NHS England for the provision of Specialised Augmentative and Assisted Communication aids (AAC), and Environmental Controls (EC). Based in North Hykeham, the team provides a service across the East Midlands region.
The role of the Technology Assistant is a key part of the team and the successful candidate will be a vital and hugely appreciated addition to the team.
This role is an entry point, and opportunities to progress within the role to may be available to the successful candidate.
Please review our website for additional information on our service.
Home :: Electronic Assistive Technology Service (lincolnatservice.nhs.uk)
This post will commence from April 2025
Main duties of the job
To assist and collaborate with the Service Lead and other team members in the provision of specialist Assistive Technology (AT) including:-
1. Provide skilled support work for the activities of qualified clinical team members (speech and language therapists, occupational therapists, clinical scientists) and other AT Team staff.
2. To assist in the assessment and provision of electronic assistive technology to children and adults with severe physical and/or other disabilities.
3. To manage a caseload and to work under the indirect supervision of a qualified HCPC registered professional.
4. To have a good knowledge of information technology and electronic assistive technology.
5. To maintain, configure and utilise the equipment used for assessment and provision purposes.
6. To undertake appropriate administrative, clerical and housekeeping duties including decontamination of stock returned to the service.
For a full list of duties please see the job description.
Working for our organisation
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Detailed job description and main responsibilities
Please see the attached job description and person specification for further information regarding specific details for the job and the main responsibilities.
Person specification
Qualifications
Essential criteria
- Vocational Level 3 or equivalent in IT related subject or equivalent experience
- GCSE Maths and English Grade C or equivalent numeracy and literacy skills
- ECDL or equivalent basic IT qualification
Desirable criteria
- Qualification in checking electrical equipment
Skills
Essential criteria
- Evidence of good communication skills in all areas
- Good manual dexterity skills to set and install equipment.
- Good self-motivation and time management skills
Desirable criteria
- Evidence of teaching others new skills
Knowledge
Essential criteria
- Evidence of knowledge of a range of IT equipment and their use
Desirable criteria
- Knowledge of medical technology and its application
Experience
Essential criteria
- Experience in setting up IT equipment
- Experience in customer relations
Desirable criteria
- Experience in working in health or social services
- Experience in using asset inventory systems
Special attributes
Essential criteria
- Ability to work flexibly
- Ability to lift, reach and bend in order to access devices in storage / workshop locations
Personal qualities
Essential criteria
- To work by the LCHS Ways at all times
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sally Madeley-Carr
- Job title
- Clinical Service Lead
- Email address
- [email protected]
- Telephone number
- 01522 572820
- Additional information
Please contact to discuss the role in more detail, or arrange a visit to the team.
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