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Crynodeb o'r swydd

Prif leoliad
Speciality Medicine
Gradd
Band 6
Contract
Cyfnod Penodol: 12 mis (Fixed Term)
Oriau
  • Llawnamser
  • Rhan-amser
  • Rhannu swydd
  • Gweithio hyblyg
  • Oriau cywasgedig
37.5 awr yr wythnos
Cyfeirnod y swydd
357-LN-478-24
Cyflogwr
United Lincolnshire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Trust-Wide
Tref
Lincoln
Cyflog
£35,392 - £42,618 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
17/07/2024 23:59

Teitl cyflogwr

United Lincolnshire Hospitals NHS Trust logo

Service Manager - Speciality Medicine - Band 6

Band 6

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Trosolwg o'r swydd

An opportunity has arisen for a Service Manager in Specialty Medicine. Applications are invited from dynamic, enthusiastic and forward thinking individuals who are looking to showcase their potential.

You will assist in the delivery of service targets, streamlining administrative processes, line managing the Support Manager and ensuring the day to day operational running of the departments. You will work closely with Consultants and their medical teams, Nurses and administrative staff providing support to management colleagues and the Clinical Leads.

The successful applicants will be enthusiastic team players with excellent customer care and interpersonal skills with previous experience of managing teams and NHS experience.

Specialty Medicine manages the following services:

  • Healthcare of the Older Person
  • Gastroenterology
  • Respiratory
  • Neurology
  • Rheumatology
  • Dermatology

The Departments are very busy and work in a high pressure but a friendly environment. There are elective and emergency admissions on a daily basis and a wide range of targets to adhere to. This is a great opportunity for someone who is looking to gain experience in a wide range of services.

Prif ddyletswyddau'r swydd

Working closely with the Clinical Service Manager and Clinical Lead, to implement plans to enhance productivity and efficiency, the core function of your role will be to assist the Clinical Service Manager and Clinical Lead in maintaining a high-quality service for patients.

 

Gweithio i'n sefydliad

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Key areas of focus for this role include, but are not limited to:

·         Service performance against national targets

o   18-week RTT – support the service with delivery of the 18-week RTT target including overseeing the 18-week Patient Tracking List (PTL), flagging significant breaches, oversight of the longest waiting patients and monitoring performance,

o   Cancer Standards – overseeing the Cancer Navigator workforce to ensure patients referred into the UGI Urgent Suspected Cancer (USC) service are progressed through their pathway in a timely manner, flagging issues and risk in the UGI USC service, improving and maintaining delivery against national cancer standards including Faster Diagnosis Standard and 62-day wait from referral to treatment.

·         Operational service management

o   Rota management - management of the clinical rota including out-of-hours on-calls, ward cover, clinics, etc. ensuring safe levels of staffing across the inpatient (medical ward/s) and outpatient service/s, trustwide.

o   Monitoring demand and capacity of the service – outpatient clinic slots, referrals received into the service. etc.

o   Overseeing delivery of core service functions such as referral grading, A&G service, administrative typing, complaints, PALs contacts, incidents.

·         Workforce

o   Direct line management of the Support Manager, Cancer Navigators, and other team members.

o   Overseeing, with the Support Manager, the recruitment and management of the administrative teams ensuring compliance with Trust guidelines for overtime, core learning, annual appraisals and sickness absence management.

o   Leave and sickness absence management for clinicians including registrar and junior doctor workforce in liaison with Acute Rota team.

o   Overseeing the induction of juniors doctors who join the service/s on rotation as part of their training programme.

·         Improvement

o   Identifying blockers within the service preventing delivery of a high-quality service for patients.

o   Working with the Clinical Service Manager and Clinical Lead to develop plans to remediate issues

Please see attached Job description and person specification for full details.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Evidence of on-going professional development
  • Educated to degree level with management experience
Meini prawf dymunol
  • Management qualification

Experience

Meini prawf hanfodol
  • Experience of successful operational management
  • Proven track record in staff management
  • Proven track record of service planning
  • Experience of people management.
  • Understands the NHS and an Acute Trust environment and the obstacles in achieving Trust priorities.
Meini prawf dymunol
  • Proven track record of delivering service improvement
  • Experience of successful working with external agencies
  • Experience of clinical governance

Knowledge and Skills

Meini prawf hanfodol
  • Possess interpersonal, analytical and problem-solving skills
  • Ability to use information to effectively support the improvement of performance
  • Demonstrates personal credibility and integrity at all times.
  • Ability to build authentic business-based relationships with peers, managers, colleagues and the wider NHS community.
  • Experience of making presentations, negotiation and influencing skills
  • Ability to communicate effectively – both verbal and written and able to demonstrate good listening skills.
  • Ability to convert agreed plan into key operational objectives and ensure that these are achieved
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
  • Project management experience
  • Able to demonstrate enthusiasm and commitment
  • Ability to work under pressure, rapid pace, change and uncertainty. Demonstrates a flexible approach to working
  • Demonstrates the ability to empower team members and leads by example
  • Ability to engage with internal and external stakeholders, including clinical workforce.
  • Ability to generate and share best practice and new ways of working in a professional and championing manner.
  • Demonstrates confidence when providing advice and support to managers and staff.
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Meini prawf dymunol
  • Good understanding of Clinical Governance and related matters

Specific Requirements

Meini prawf hanfodol
  • Able to travel across sites (Lincoln & Pilgrim Hospital)

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

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Enw
Kimmi Highfield
Teitl y swydd
Clinical Services Manager - Speciality Medicine
Cyfeiriad ebost
[email protected]
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