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Job summary

Main area
Frailty SDEC
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Days and night shifts)
Job ref
357-LN-455-24
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Lincoln County Hospital
Town
Lincoln
Salary
£22,383 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Health Care Support Worker - Frailty SDEC- Band 2

NHS AfC: Band 2

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

Frailty SDEC  specialises in caring for patients over the age of 65 in an assessment unit with frailty & complex care needs. The role of the health care support worker is working alongside and under the supervision of a  Registered General Nurse you will undertake a range of duties supporting the Registered Nurse with providing high standards of individualised and holistic care to the older person.

Extended Skills are desirable but not essential but will to work towards

With a basic general secondary education, you will be able to demonstrate key skills in literacy and numeracy and be able to manage time effectively. You will also have good communication skills; be able to use your own initiative; and work effectively on an individual basis as well as part of the Multi-Disciplinary Team in a demanding and busy environment.  You will have a flexible approach to work and must be able to undertake shift work.

Previous experience is not essential as support will be provided to develop knowledge, skills and understanding to ensure the delivery of a first class service to our patients.  You will be committed to on going personal and career development; be willing to undertake The Care Certificate if not already attained; and any other further education, training and development relevant to the post.

Main duties of the job

1. Working with the support and supervision of the registered practitioner, the Health Care Support Worker (HCSW) will undertake clinical and therapeutic care activities in the clinical setting as delegated by the Registered Nurse/ Midwife within set protocols and within scope of the HCSW remit. 

2. As delegated by a Registered Nurse, undertake a range of clinically specific skills appropriate to the delivery of patient care in a specific clinical area with the appropriate level of training and competence.

3. Participate in and contribute to effective teamwork

4. Contribute to, and actively participate in, the maintenance of an effective, quality, learning environment

5. Assist in maintaining a healthy, safe, secure, and effective environment for patients and staff.

6. Exhibit professional behaviour and attitude at all times

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Detailed job description and main responsibilities

 What should you do next?

 Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Qualifications

Essential criteria
  • • English and Maths qualification at GCSE grades A* - E, or functional skills level 1
Desirable criteria
  • • Completed apprenticeship in relevant field of practice
  • • Successful completion of the Care Certificate
  • • NVQ Level 2 / 3 in a Health related area or equivalent experience
  • • ECDL qualification or equivalent

Previous Experience

Essential criteria
  • • Experience working in a customer focused environment
  • • Experience of using computer systems for data entry and retrieval
Desirable criteria
  • • Previous experience working in a health / care setting

Knowledge, Skills & Aptitudes

Essential criteria
  • • Understanding the role of Health Care Support Worker
  • • Ability to manage time effectively
  • • Ability to work effectively on an individual basis and as part of a multi-disciplinary team
  • • Ability to work in a demanding and busy environment
  • • Good customer care skills
  • • Good written and verbal communication skills
  • • Ability to engage in effective working relationships with both patients, their relatives and colleagues
  • • Knowledge of confidentiality, infection prevention and dignity in care within the workplace
  • • Ability to prioritise and manage daily workload
  • • Ability to recognise own limitations
Desirable criteria
  • • Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirements

Essential criteria
  • • Flexible in approach to work – must be able to undertake shift work where required
  • • Ability to use own initiative
  • • Committed to on-going personal development
  • • Willing to undertake and complete the Care Certificate within 12 weeks of commencing employment and further education, training and development relevant to the post.
  • • Committed to completing the Senior Healthcare Support Worker Apprenticeship Standard qualification within 18mth period

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachael Bunn
Job title
Deputy Sister SDEC
Email address
[email protected]
Telephone number
01522 573039
Additional information

Rachael Bunn

Deputy Sister SDEC

[email protected]

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