Job summary
Employer heading
Team Administrator
NHS AfC: Band 3
Job overview
We are seeking a dedicated Team Administrator to join our Psychiatric Clinical Decisions Unit and Health-Based Place of Safety. In this vital role, you will provide comprehensive, efficient, and effective administrative support to our clinical team, ensuring smooth operations and high-quality care.
Key Responsibilities:
- Administrative Support: Deliver comprehensive and efficient administrative assistance to the clinical team.
- Liaison Services: Act as a high-quality and responsive liaison to managers, agencies, and professionals both within and outside the trust.
About Our Units:
- Clinical Decisions Unit: Create a welcoming and supportive environment for service users, facilitate thorough assessments, and develop individualised treatment plans. Help users manage immediate crises and transition smoothly into community-based pathways for robust recovery.
- Health-Based Place of Safety Suite (136 Suite): Provide a safe and therapeutic space for service users detained under sections 136 and 135 of the Mental Health Act.
Join us in making a difference in the lives of those we serve, providing critical support in a compassionate and professional setting.
Main duties of the job
To provide a comprehensive, efficient and effective administrative and secretarial support to the clinical team.
To provide a high quality and responsive liaison service to other managers, agencies and professionals within or associated.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Detailed job description and main responsibilities
To provide a comprehensive administrative and secretarial service by preparing high quality correspondence.
Setting up and maintaining the office systems that allow accurate retrieval of information for the team.
To ensure that adequate arrangements are made and facilities are provided to enable the smooth functioning of meetings, e.g. book venues, refreshments, hotel bookings, attendance etc.
To attend and organise meetings as required.
Type correspondence such as assessment outcomes/GP letters/ forms, agendas, minutes, reports etc. some of which may be of a confidential and sensitive nature, from paper draft and audio tapes.
Distribute information within the Primary Mental Health Care Teams as necessary.
Receive and direct telephone calls and respond to enquiries for information from professionals and members of the public and to exercise discretion whilst dealing with matters of a confidential nature.
Liaise with colleagues from LPFT and with other agencies to deal effectively and efficiently with enquiries
Set up and maintain accurate filing and office systems.
Maintain and operate and bring forward system ensuring that items are brought forward at appropriate times to ensure deadlines are met.
Carry out miscellaneous office tasks such as filing, faxing, photocopying, ordering, petty cash and some reception duties
Clinical Audit – provide and assist in the provision of Audit Data.
Use databases and systems e.g. RiO, as required and accurately input to these systems.
Participate in the supervision process, receiving regular supervision and undertaking an annual appraisal.
To prioritise own workload and meet deadlines as required.
To assist in the general development of the department to the extent of recognising the need for flexibility and the willingness to take on other duties as they present themselves and are commensurate with the grade and responsibility of the post.
To provide cover during sickness and annual leave for other administrative staff.
Person specification
Qualifications
Essential criteria
- Qualifications in Maths and English equivalent to functional skills level 2 or above
- Relevant qualification at level 3, or equivalent level of experience within administration
- Word processing/IT skills
- Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc
Experience
Essential criteria
- Extensive amount of working in an administrative position
Desirable criteria
- Knowledge of Trust database systems
Skills
Desirable criteria
- Minute taking skills
Special requirements
Essential criteria
- To be able to travel to participate in meetings and training in other parts of the county
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Snartt
- Job title
- Team Coordinator
- Email address
- [email protected]
- Telephone number
- 01522 307402
If you have problems applying, contact
- Address
-
Welton House
Lime Kiln Way
Lincoln
LN2 4WH
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