Job summary
- Main area
- Adult Community
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 274-11286-AC
- Employer
- Lincolnshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Welton House
- Town
- Lincoln
- Salary
- £24,071 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 12/02/2025 23:59
Employer heading
Team Administrator
Band 3
Job overview
We are looking for a team administrator for the Lincoln North integrated place-based team. This is an exciting opportunity to work within the North community mental health locality team in a admin role at an exciting time when services are being shaped with the transformation of community mental health services and development of locality teams.
We are looking for a motivated and enthusiastic administrator who enjoys working in busy community based services supporting community based staff and other medical professionals within this service. This is a Monday to Friday 9-5 service.
Our friendly team is here to answer any questions you may have about our roles. For more information, please contact Janet Blakey senior mental health practitioner, via email at [email protected] or by telephone 07976087926.
Main duties of the job
The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, minute, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Detailed job description and main responsibilities
The successful candidate will
Provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Complete duties within defined time standards
Comply with appropriate legislation and LPFT policies
Manage feedback from colleagues and other stakeholders
Comply with CQC standards
Ensure accurate and appropriate information is recorded appropriately using the Trust’s information systems
Meet productivity targets
Gathering appropriate information from a variety of sources to input accurately into a database.
Production of basic reports including graphs and tables as directed.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.
Responsible for making room bookings and maintaining room booking diary.
Assist in scheduling of appointments and diary management as appropriate using Microsoft and RIO calendars
Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures.
Person specification
Experience
Essential criteria
- Relevant experience of working in a general administrative background
Desirable criteria
- Previous experience working within a NHS Trust
Qualifications
Essential criteria
- NVQ level 2 Business and Administration or equivalent
- ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management
- GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
Skills
Essential criteria
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database
Desirable criteria
- Knowledge of NHS systems
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Janet Blakey
- Job title
- Senior Practitioner
- Email address
- [email protected]
- Telephone number
- 07976087926
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