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Detailed job description and main responsibilities

Duties 

1. Lincolnshire Community Health Service requires all staff to safeguard children, young people and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk and 
www.lincolnshire.gov.uk

2. LCHS policies, procedures and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures and guidelines. These can all be found on the Trust’s website.

3. Lead on ensuring the successful delivery of a portfolio working with stakeholders to maintain engagement.

4. Using strong analytical skills, diagnose problems within existing processes and effect changes to resolve them.

5. Support coordination of and participate in relevant working groups and provide project advice, expertise and support.

6. Lead on analysing complex management and clinical activity information and working with members of the FBI directorate to investigate the causes of any variance from portfolio plan and proactively contribute to the implementation of solutions 

7. Monitor and report on delivery of performance indicators including finance, workforce and activity, escalating any variances and providing an action plan as required.

8. Lead on identifying risks, issues and dependencies, considering best practice and current options and making recommendations in the best interest of the portfolio.

9. Responsible for pro-actively managing stakeholders, responding to and resolving conflicts when they arise through facilitation or other appropriate mechanisms. 

10. Responsible for the day to day understanding of the finance, workforce and activity performance of their allocated portfolio, and ability to identify the early warning signs that it is off course/off track and trends that are different. 

11. Ability to analyse procedures and processes that are not on track and to work with clinical or corporate colleagues to explore options to resolve or determine service improvement.

12. Actively engage with the FBI Business Partnering and Strategic Development functions in managing the Trust’s portfolio of services so that portfolios are fully integrated with Trust strategies, system direction, and commissioning intentions. 

13. Communicates multi-stranded and highly sensitive business/portfolio information.

14. To keep up to date with all developments and changes relating to the best tools and methodologies for the situation. Provide information and advice on the utilisation and development of tools and methodologies with all relevant developments and changes.

15. Work in collaboration with the Lead Financial Account and Patient Level Insight Lead and across FBI to support Trust portfolios in demonstrating value for money for the current spend and to ensure opportunities for developments and improvements are maximised.

Minimum qualifications, knowledge, training and experience required for the post 

• Knowledge acquired through professional qualification e.g. Certificate Level/Association of Accounting Technicians (AAT) Member, other relevant degree, or equivalent experience to degree level.
• Evidence of recent relevant CPD
• Ability to communicate analytical/statistical matters to nonanalytical/ statistical professionals
• Ability to advise, persuade on statistical techniques
• Persuasive, motivational, negotiating, training skills
• Experience and expertise in a range of areas of performance (e.g. finance, workforce, performance, activity)
• Knowledge of health service management, including change management and workforce re-design
• Experience of discussing financial and performance queries with corporate and operational partners which are often complex and potentially contentious, including reasons for variance in performance and other sensitive issues
• Experience of effective partnership working including working with clinicians.

Communication & Relationship Skills

Provide and receive complex information, persuasive, motivational, negotiating, training skills required. Communicates analytical/statistical matters to non-analytical/statistical professionals, advises, persuades on statistical techniques to be used.

Knowledge, Training & Experience

Expertise within specialism, underpinned by theory Knowledge of a range of statistical/numerical techniques, procedures acquired through qualification to degree level, or equivalent relevant experience.

Analytical Skills

Range of facts or situations requiring analysis.

Dealing with statistical/analytical queries, assessing whether analyses are 
robust e.g. investigating data anomalies identified during analyses, instigating corrective action as required.

Planning & Organisational Skills
Plans and organise straightforward activities, some ongoing.  Plans tasks and activities that may require adjustment e.g. dealing with statistical responses to urgent parliamentary questions, or NHS Board level enquiries. May plan work for other staff.

Physical Skills

Physical skills obtained through practice/Developed Physical skills: advanced keyboard use Standard keyboard skills/ inputting and manipulating data, information into computer databases.

Responsibility Patient / Client Care

Assist patients/clients during incidental contacts Contact with patients is incidental.

Responsibility – Policy / Service Development

Implement policies and propose changes to practices, procedures for own area. Implements departmental policies within own work area, proposes changes to working practices as a result of new guidelines or legislation.

Responsibility – Finance & Physical

Personal duty of care in relation to equipment, resources / authorised signatory, small payments Safe use of own equipment / authorises time sheets for staff.

Responsibility – staff/HR/leadership/training
Demonstrates own activities to new or less experienced employees / day to day co ordination of staff; allocate, place and supervise staff and students; provide training in own discipline/ day to day management. Demonstrates activities and work routines to others in own work area / coordinates work of information technicians; supervises trainees/ students; trains other staff/ manages other staff including appraisals and 
recruitment (as panel member).

Responsibility – information resources
Adapt, design information systems to meet the specifications of others; responsible for the operation of one or more information systems for department/service, major job responsibility. 
Introduces, adapts and improves information systems within own area e.g. developing and implementing systems to input, store and disseminate information used in statistical/data analysis; responsible for one or more information systems for collection of statistical/epidemiological information. eg waiting times; MRSA.

Responsibility – Research & Development
Regularly undertake R&D activity Regularly undertakes surveys, audits or research to support service development, e.g. audits of surgical practice; audits of data quality.

Freedom to Act
Clearly defined occupational policies, work is managed, rather than supervised. Works within organisational and professional policies and procedures; operates on own initiative, taking advice from manager if required.

Physical Effort
Frequent sitting or standing in a restricted position.

Mental Effort
Frequent prolonged concentration Requirement for ongoing concentration to undertake complex statistical analyses requiring accuracy and attention to detail.

Emotional Effort
Exposure to distressing or emotional circumstances is rare; Little exposure to distressing circumstances.

Working Conditions
Use VDU equipment more or less continuously.  Uses computer most of the day.