Job summary
Employer heading
Clinical Services Manager TACC Band 8a
NHS AfC: Band 8a
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULHT team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours – usually full-time hours but over fewer days or shifts.
- Staggered hours – having different start and finish times.
- Set shift patterns – to allow for predictability
- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
- Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
- Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
- Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
- Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
- Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Job overview
This is a fantastic opportunity to provide a key operational leadership role as Clinical Services Manager (CSM) within the Theatres, Anaesthetic and Critical Care (TACC) Business Unit at the Grantham Elective Surgery Hub.
Grantham Hospital is fortunate to have become an NHSE accredited Surgical Hub in 2023 and specialises in treating those patients who meet specific criteria to receive their treatment in a non-acute environment. The Grantham Elective Surgical Hub works closely across wards, theatres, anaesthetics and surgery as well as our support disciplines such as pre-assessment , physiotherapy and radiology to ensure our patients receive their treatment.
The Clinical Services Manager (CSM) is accountable to the relevant Deputy General Manager, to support the effective and efficient operational management of the Directorate, ensuring delivery of high-quality patient care services and effective use of the resources available.
This will include working closely with the clinical team to manage the day-to-day operational issues in the specialties. This may also include the effective co-ordination and, where appropriate, management of budgets (including income) and agreed performance objectives and contracts as well as working closely with Clinical Leads and various other stakeholders on business planning and the development and continuous improvement of patient care processes.
Main duties of the job
Key responsibilities include:
- To manage the operational aspects of the specialties encompassing the management of all resources and the monitoring and achievement of agreed performance objectives within the context of National and Trust frameworks.
- In conjunction with Clinical Leads and Matrons to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services provided by the Directorate.
- Line Management of other members of the Directorate management support team as required.
Working for our organisation
Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Detailed job description and main responsibilities
Please see the attached job description detailing the the main responsibilities of the Clinical Services Manager for TACC
Person specification
Qualifications
Essential criteria
- First degree (BSc or BA) or equivalent experience
- Evidence of CPD and commitment to future career development
Desirable criteria
- Project Management
- Quality Service improvement an Redesign
- Clinical qualification
Previous Experience
Essential criteria
- Experience within the Healthcare sector at senior management level
- Proven track record of successful financial management
- Proven track record of monitoring and delivering to healthcare targets
- Experience of successfully delivering major service change projects and programmes within a healthcare setting
- Experience of producing reports, data analysis and performance information
Desirable criteria
- Experience of reporting on complex performance management information
- Experience of working within theatres/ surgical services
Knowledge, skills, aptitudes
Essential criteria
- In depth understanding of clinical governance management
- Knowledge and experience of information governance and data protection
- Ability to communicate at all levels verbally and in writing in a manner which is clear, fluent and persuasive
- Creative thinker with solution focused approach to problem solving
- Self motivated and able to work on own initiative
- Committed to creating high performing teams and services with a continuous improvement focus
- Effective team worker
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
- Ability to commute across all four hospital sites on a weekly basis .
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samantha Daniels
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 07909 874581
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