Job summary
Employer heading
Clinical Health Care Support Worker Band 3 Ward 7A
NHS AfC: Band 3
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULTH team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours – usually full-time hours but over fewer days or shifts.
- Staggered hours – having different start and finish times.
- Set shift patterns – to allow for predictability
- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
- Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
- Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
- Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
- Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
- Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Job overview
Ward 7A is a health care of the older person's ward that specialises in caring for patients over the age of 75 with complex care needs. The role of the health care support worker is working alongside and under the supervision of a Registered General Nurse you will undertake a range of duties supporting the Registered Nurse with providing high standards of individualised and holistic care to the older person.
Main duties of the job
With a basic general secondary education, you will be able to demonstrate key skills in literacy and numeracy and be able to manage time effectively. You will also have good communication skills; be able to use your own initiative; and work effectively on an individual basis as well as part of the Multi-Disciplinary Team in a demanding and busy environment. You will have a flexible approach to work and must be able to undertake shift work.
Previous experience is not essential as support will be provided to develop knowledge, skills and understanding to ensure the delivery of a first class service to our patients. You will be committed to on going personal and career development; be willing to undertake The Care Certificate if not already attained; and any other further education, training and development relevant to the post.
Working for our organisation
Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Detailed job description and main responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person specification
Previous Experience
Essential criteria
- • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
- • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker.
- • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team.
- • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
- • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team.
- • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals
Qualifications
Essential criteria
- • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
- • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience.
- • Evidence of the Care Certificate or commitment to achieve on joining Trust.
- • Motivated to develop knowledge and skills and to undertake self-development
Desirable criteria
- • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England
Skills
Essential criteria
- • Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner
- • Flexible, adaptable. organised with good time management skills
- • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
- • Good written and verbal communication skills
- • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
- • IT skills in order to access required systems such as electronic patient records
- • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence
Desirable criteria
- • Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential criteria
- • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks.
- • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
- • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
- • Able to use own initiative within the boundaries of the role and able to motivate oneself and others
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Donna Gibbins
- Job title
- Lead Nurse
- Email address
- [email protected]
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