Crynodeb o'r swydd
Teitl cyflogwr
Waiting List Co-ordinator, Urology
NHS AfC: Band 3
We are actively promoting flexible working options, helping you to manage a work / life balance
Trosolwg o'r swydd
An exciting opportunity has arisen within the Urology team for a waiting list coordinator.
This job is ideal for someone who enjoys a challenge and thrives on working in a dynamic and fast-paced environment. You will be responsible for the management of the waiting list for elective surgical procedures. Within this, you will help to coordinate the theatre lists and book in patients. Helping to fill last minute gaps in lists and enabling timely operations for cancer patients are just some of the day-to-day
responsibilities.
Other responsibilities include, sending letters to patients asking them to get in touch if the team has been unable to get hold of them, booking pre-assessments and appropriate beds whilst also handling patient enquiries. It is vital to take into account the NHS guidelines and UHL policies; such as adhering to cancer and RTT pathway targets
Urology is a growing and thriving environment that has excellent opportunities for progression within the team with a variety of band 4/5 jobs to develop into over-time.
We are looking for someone who is an excellent communicator with strong interpersonal skills who can acknowledge the pressures throughout the department to ensure that patients are admitted in a timely and efficient manner.
Prif ddyletswyddau'r swydd
-
To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by post or telephone. To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.
-
Daily responsibility for making pre-assessment clinic appointments ensuring the completion of the appointment outcome within 24 hours of the clinic.
-
To schedule theatre lists as delegated by Consultant teams.
-
To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, interpreters, scans, x-rays and prosthesis), are arranged for admission.
-
To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.
-
To be responsible for producing and circulating weekly admission lists detailing the expected admissions to the wards, theatres, junior medical staff etc.
Gweithio i'n sefydliad
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
-
To implement and be responsible for setting up, maintaining and monitoring the waiting list ensuring that the suspensions, cancellations and DNA’s are recorded and dealt with according to the UHL Patient Access Policy.
-
To receive MDT Outcomes and make sure they are added to the system within 24 hours.
-
To ensure full utilisation of Theatre slots available.
-
To ensure all Local and National Standards are applied to the Waiting List, RTT Data Quality checks and the UHL Patient Access and Data Management Policy.
please see job description/person specification for full details on the role.
Manyleb y person
Experience
Meini prawf hanfodol
- Clerical experience in a similar environment/experience in managing waiting lists
Meini prawf dymunol
- Previous experience of HISS
- Previous experience working in a hospital
Training & Qualifications
Meini prawf hanfodol
- Educated to GCSE standard or equivalent, evidence of English and Maths
Communication and relationship skills
Meini prawf hanfodol
- Able to work as part of a team and demonstrate strong communication skills
Meini prawf dymunol
- Evidence of strong customer service skills
Essential
Meini prawf hanfodol
- Evidence of Computer Literacy
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Nicola Bakewell
- Teitl y swydd
- Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0116 2584786
Rhestr swyddi gyda University Hospitals of Leicester NHS Trust yn Gwasanaethau gweinyddol neu bob sector