Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Urology
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
Cyfeirnod y swydd
358-6435383-CHU
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
Leicester General Hospital
Tref
Leicester
Cyflog
£25,147 - £27,596 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
08/08/2024 23:59

Teitl cyflogwr

NHS

Waiting List Team Leader, Urology

Band 4

We are actively promoting flexible working options, helping you to manage a work / life balance

Trosolwg o'r swydd

We are looking for an enthusiastic individual to join the Urology team as a Team Leader

This role will support the Service  Managers with the supervision of waiting list clerical staff daily, undertaking PDR’s and providing training when necessary. To co-ordinate the Team’s workload, making adjustments and reallocating duties to other team members to ensure continuity of service.

The successful candidate will have experience of admin processes within UHL, ideally with experience of HISS, Track It, ERS etc.  

Prif ddyletswyddau'r swydd

To provide information on a range of data as required by the in-patient, day case and diagnotics management team and to assist in accurate booking of theatre lists and pre-asessment appointments , ensuring that patients are seen within local and national access targets.

 

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.  

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • In conjunction with the Service Manager plan staff rotas to ensure continuity of service taking into account leave cover required.
  • To support the Service Manager in the recruitment process.
  • To support the Service Manager with the organisation of the booking of all theatre lists by ensuring the appropriate process are being used and clinics fully utilised.
  • To ensure that the standards of work for theatre preparation  and appointments work are maintained in accordance with Trust and departmental policies and procedures.
  • To assist the 18 week and Cancer patient pathway with the aim of identifying blockages and subsequent areas where patient journeys can be streamlined, e.g. bringing patients appointments forward when necessary.
  • To ensure next-steps are completed for patients on a Cancer pathway, ensuring that patients are seen within local and national access targets, e.g. arranging outpatient appointments/procedures as required.
  • To provide an informative, accurate and courteous telephone enquiry service to health and social professionals.
  • Undertake delegated PADR reviews, monitor and recording of absences and leave etc on the appropriate local or Trust system.
  • To support the Administration Manager and Service Manager with enquiries and complaints information.
  • To monitor the ordering of stationary items through the computerised ordering system and receipting.
  • To ensure effective communication and dissemination of information to team by attending regular identified meetings.
  • To work with the Administration Manager and Service Manager in the monitoring of performance in line with in-patient / day case performance plans and targets.

Please refer to the job description/person specification for full details on the role.

Manyleb y person

Experience

Meini prawf hanfodol
  • Proven understanding of RTT and Cancer targets
  • Experience of using hospital IT systems e.g. HISS, Track-It, ERS
  • Strong general IT skills - word processing & spreadsheet skills
Meini prawf dymunol
  • Experience of supervising staff

Communication skills

Meini prawf hanfodol
  • Good communication skills
  • Experience of dealing with complaints

Analytical and Judgement skills

Meini prawf hanfodol
  • Excellent team player
  • Track record of problem-solving skills
  • Awareness of Data Quality reports

Planning & Organisation

Meini prawf hanfodol
  • Able to organise and prioritise their workload
  • Able to use own intiative

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Nicola bakewell
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0116 258 4786
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg