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Detailed job description and main responsibilities

1. To abide by the General Pharmaceutical Council (GPhC) standards of conduct, ethics and
performance as well as standards for registered pharmacies, observing and applying all
professional, ethical and legal obligations.
2. To implement and adopt standard operating procedures (SOPs) to ensure procedures are in
place for the avoidance of risk.
3. To dispense prescription medicines to patients, clinical checking and ensuring that medicines are
correctly and safely labelled and supplied with a complete clinical check as well as provision of
the required advice.
4. To supervise the safe preparation of any medicines and other activities within the pharmacy.
5. To keep and maintain a register of Controlled Drugs (CDs) for legal purposes.
6. To liaise with doctors/prescribers about prescriptions to ensure accuracy and prevent risk.
7. To form good working relationships with doctors, prescribers and other stakeholders within the
Trust.
8. To counsel and advise patients on the treatment of minor ailments and any adverse side effects
of medicines or potential interactions with other medicines/treatments to ensure safe use.
9. To keep up to date with current pharmacy practice including and not limited to new drugs and
their uses for the purpose of continuing professional development.
10. Developing relationships with clinical staff to act as the point of contact where clinical services
may impact on dispensary processes and implementing changes as required.
11. Provide professional leadership in the pharmacy, ensuring all pharmacy practice, including their
own, is within the boundaries described within the latest version of the Medicines, Ethics and
Practice issued by the Royal Pharmaceutical Society and General Pharmaceutical Council.
12. Ensuring individual patient needs are met and appropriate actions are taken to resolve issues as
they arise.
13. Providing additional services as required and in line with service specifications.
14. Supporting the delivery of best practice throughout the dispensary team.
15. Governance
 To ensure that all dispensing errors and near misses are logged in accordance with the
company’s procedures and to undertake any activity necessary to rectify or prevent
errors.
 Identify and manage risks to patients, the public and our staff as well as strengthen
safety and assurances within the dispensing process and pharmacy overall.
 Offering informal responses and, wherever possible, resolution to patient feedback,
concerns and complaints.
 Identifying, implementing and embedding changes to practice as part of continuous
improvement processes. This includes taking part in quality improvement to improve
patient experience, safety and efficiency.
 Communicating with other members of the healthcare team, customers and patients to
solve problems and ensure high standards of service.
 To maintain accurate and prompt record keeping.
 Identifying and managing risks to patients, the public and our staff.
 Strengthening safety and assurances within the dispensing process and pharmacy
services.
16. To professionally screen prescriptions, by:
 Optimising treatment, where appropriate and in consultation with the prescriber.
 Confirming compliance with local policy, guidance and formulary requirements.
 Ensuring the prescription is safe, clear and unambiguous for dispensing and supply by
the technical team.
 Resolve all queries & owings in a timely manner ensuring no patient harm.
17. Support the manager in business responsibilities and its implementation.
18. Lead and participate in audits to improve the performance in the pharmacy and the Trust.
19. Training:
 To take ownership of your own learning, development and training including mandatory
training.
 Participate in the delivery of staff training and development.
 Ensure the correct skill mix is present in the pharmacy and support the manager in
implementing this effectively.
20. Champion areas of the dispensary and take accountability for its performance