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Job summary

Main area
Emergency Department
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Part time hours considered)
Job ref
358-6874164-ESM-BC
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester Royal Infirmary ~ Emergency Department
Town
Leicester
Salary
£23,615 per annum
Salary period
Yearly
Closing
03/02/2025 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Housekeeper, Emergency Department

NHS AfC: Band 2

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

This is a fantastic opportunity to join a welcoming and passionate team.  The emergency department is one of the busiest in the country and we need to recruit housekeepers to help cater for the patients that come to our doors with all different conditions.

We are looking for an enthusiastic and friendly person who is able to deliver a high standard of care and be able to work effectively as part of a multidisciplinary team assisting staff in the emergency department to maintain a safe, clean and comfortable environment for our patients, their families and visitors.

Good communication skills and the ability to work well within a team are essential. Previous experience is desirable but not essential, as training will be given.

To work as part of the team you must be highly motivated and able to prioritise your workload. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area. 

The post is suitable for an individual wishing to work as part of the multidisciplinary Team, communicating with patients, families and clinical staff in the environment. You must be able to be courteous, respectful and helpful at all times.

Please note this vacancy may close early once a certain number of applications have been submitted.

Main duties of the job

  • To act as Housekeeper, ensuring the patient service and the clinical environment are managed and maintained to appropriate standards.

  • To maintain a high standard of cleanliness without direct supervision.

  • To support the department staff in the smooth running of their area

    and to come into contact with patients.

  • The post holder will be instrumental in ensuring patients’ nutritional requirements are met.

  • The post holder is required to use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patient

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

  • Undertake the collection, ordering and distribution of patient food in a timely manner at appropriate mealtimes.

  •  Taking menu orders directly from patients.

  • Taking delivery of food trolleys.

  • The serving of food trays directly to the patient.

  • Preparing patients for their meal and directly assisting patients assessed as 

    suitable by the Registered Nurse.

  •  The collection and return of trays to food trolleys, noting what patients have/have not eaten and report, where necessary to the nurse in charge.

  • Completing bedside food and drink charts.

  • Prepare and distribute water jugs to patients as required.

  • Prepare and distribute hot and cold drinks to patients as required

  • Ensure housekeeping and day-to-day management of the kitchen is maintained in that:

- The area, including any utensils, is clean and fit for use.
- The refrigerator temperature is recorded daily.
- Any consumable items are properly stored and within date.

  • Monitor the adequacy of linen deliveries, reporting defects or inadequate 
  • supplies to the Ward/Unit Manager or nurse in charge of shift.

  • Keep the sluice and utility areas tidy and bag soiled linen in accordance with Trust policy.

  • To act at all times in a responsible and safe manner while in the department and encourage a warm and welcoming environment for patients, staff and visitors.

  • Promote and practice the highest standards of hygiene and the prevention and control of infection at all times. 

  • Assist the team to maintain the highest standards of cleanliness of clinical based medical equipment i.e., dressing trolleys, drip stands.

  • Ensure and monitor that repairs are reported and carried out as quickly as possible on any broken equipment.

  • Monitor the clinical areas state of cleanliness, tidiness and carry out any other minor housekeeping duties as required, i.e., remove rubbish and tidy bedside lockers and tables.

Person specification

Trust values

Essential criteria
  • Good example of trust values
Desirable criteria
  • Must name trust value

experience and qualification

Essential criteria
  • Good evidence of written and spoken English
Desirable criteria
  • Level 2 Maths and English qualification

Experience

Essential criteria
  • Knowledge and previous experience in cleaning/working in a food environment
Desirable criteria
  • Experience of working in a hospital/care setting

Knowledge and Skills

Essential criteria
  • Able to follow protocol and instruction
  • Knowledge of health and safety
  • Effective communication skills - verbal and non verbal
  • Aware of importance of confidentiality
  • Willingness to undertake food handling/hygiene
Desirable criteria
  • Participation in taking audits

personal qualities

Essential criteria
  • Assertive
  • Able to work unsupervised
  • Well organised
  • Able to work flexibly and co-operatively as part of a team
  • Committed to continual service and improvement

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanna Bernard
Job title
Emergency Department Sister
Email address
[email protected]
Telephone number
0116 258 0135
Additional information

This post requires the applicant to be able to work flexibly within our service. The shifts required to work will be Days, Nights, weekends and bank Holidays.

If you are unable to offer full flexibility please do not apply as this is essential to the role.

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