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Crynodeb o'r swydd

Prif leoliad
ENT Pathway Support Coordinator
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Full Time Monday to Friday)
Cyfeirnod y swydd
358-6434299-MSK
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
Leicester Royal Infirmary
Tref
Leicester
Cyflog
£22,383 Per Annum
Cyfnod cyflog
Yn flynyddol
Yn cau
29/07/2024 23:59

Teitl cyflogwr

NHS

Clinic Coordinator - Maxillofacial

NHS AfC: Band 2

We are actively promoting flexible working options, helping you to manage a work / life balance

Trosolwg o'r swydd

We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy Maxillofacial Admin Team. This role will include preparing clinics, sitting clinic reception, and liaising with patients, clinicians and the rest of the team. 

The right applicant will ideally have previous clerical and customer service experience. You should be enthusiastic, motivated and have excellent communication and organisational skills. You should be able to work well under pressure and have the ability to prioritise your own workload. You will be expected to use your initiative and discretion, have an enthusiasm for your work and an excellent ‘team’ working ethos which is essential for our service to succeed.

Previous applicants need not apply.

Prif ddyletswyddau'r swydd

  1. To work within a team ensuring cover is provided at all times to maintain an essential service
  2. To actively participate in the sharing of skills and experience in the clinic team associated with each speciality aiding the spread of good practice throughout the team.
  3. Work as a team member with other Administration Team colleagues to establish familiarity of terminology to enable provision of cover for absent colleagues.
  4. To take telephone enquiries for the Pathway team and respond appropriately and as directed.
  5. To ensure all information relevant to the outpatient appointment is recorded in the case notes
  6. To utilise the Track-IT system to update case note tracking.
  7. To ensure all outcomes are recorded accurately both paper and electronic.

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

1. Ensure accurate and timely processing of clinical and administrative correspondence.

2. Prioritise work in appropriate order to ensure work is completed within agreed target times. 

3. Clinic preparation; specifically retrieval of notes, filing, tracking notes in and out. 

4. To attend all mandatory training as required by the CMG/Trust

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • Educated to GCSE standard or equivalent
  • Computer Literate
Meini prawf dymunol
  • NHS systems and procedures
  • HISS experience

Communication & Relationship Skills

Meini prawf hanfodol
  • Effective Communication
  • Good Team Player
Meini prawf dymunol
  • Handling complaints

Commitment to Trust Values

Meini prawf hanfodol
  • Must be able to demonstrate behaviors consistent with Trust Values and behaviors

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Julie Farmeer
Teitl y swydd
Admin Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0116 258 6539
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg