Job summary
Employer heading
TrustMed Pharmacy Administrator
2
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
As a Pharmacy Administrator, you will work as part of the pharmacy team and will be responsible for
the provision of high quality pharmacy services. Your role will be to provide exceptional standards of
customer service by:
Exceptional communication and customer service skills;
Ability to multi- task;
Strong prioritisation and organisation skills;
Strong administration and record keeping skills.
Our highly accessible service offers opening hours across seven days and late evening. There is,
therefore, a requirement to contribute to evening and weekend working in line with the needs of
the business.
Main duties of the job
Contacting patients to arrange prescription collection and delivery dates whilst managing the pharmacy's workload.
Working for our organisation
Welcome to TrustMed Pharmacy, where patient safety and compassionate care are fundamental to our mission. We are currently seeking a dedicated Pharmacy administrator to join our dynamic pharmacy team. Join us in our commitment to delivering exceptional patient care working with University Hospitals of Leicester NHS Trust.
Benefits
- Generous holiday allowance to support your work-life balance.
- Opportunity for funded training courses to enhance your professional development.
- Pension scheme and free life assurance for financial security.
- Access to a range of other benefits designed to promote employee well-being and satisfaction.
Detailed job description and main responsibilities
To effectively handle prescriptions and associated interactions with patients, ensuring a positive
and professional user experience, by;
Communicating with patients, representatives and hospital staff mainly over the
telephone but can be face to face or by electronic methods in arranging prescription
collections (via various methods) or deliveries.
Receiving prescription from patients, their representatives and hospital staff and
obtaining information to enable the dispensing team to safely prepare the medicines.
Communicating with other members of the pharmacy team, customers and patients to
solve problems and ensure high standards of service.
Showing a caring and professional approach towards patients, customers, relatives and
carers.
Person specification
Experience
Essential criteria
- Previous admin experience 2 years
Experience
Essential criteria
- GP surgery or other clinical setting experience
Experience
Essential criteria
- Ability to work alone
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Morrison
- Job title
- Pharmacy Manager
- Email address
- [email protected]
- Telephone number
- 0116 2541446
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