Crynodeb o'r swydd
Teitl cyflogwr
Radiology Reception Co-ordinator
NHS AfC: Band 3
Trosolwg o'r swydd
The post holder will form part of the Radiology Team and will be expected to undertake duties within the area of Radiology administration which supports the patient's journey through the Radiology department. Such work will involve arranging digital Radiology appointments, liaising with Modality Leads, Consultants, Speciality Booking Co-Ordinators and other external organisations and requires excellent knowledge of multiple IT systems.
Prif ddyletswyddau'r swydd
The post holder will be required to work on reception across multiple sites. Responsible for the management and booking of digital Radiology appointments on the Radiology CRIS system and ensuring that appointment lists are fully utilised.
Entry of GP net account referrals for all patients into the digital imaging Radiology request system and dealing with patients, consultants and other members of staff.
Gweithio i'n sefydliad
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
Manyleb y person
Knowledge
Meini prawf hanfodol
- Excellent knowledge of administration duties and hospital systems.
Meini prawf dymunol
- Understanding of EPR
- Understanding of radiology examinations, timescales and system.
Additional
Meini prawf hanfodol
- Positive, polite, respectful, supportive, approachable, and caring.
- Able to work under pressure.
- Able to give a prompt and accurate response to questions and situations.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
- Ability to work at the different sites within the trust
Meini prawf dymunol
- Ability to work weekends
- Ability to use independent transport when working at the other sites within the trust.
Skills
Meini prawf hanfodol
- Flexible approach to working as part of a team.
- Ability to prioritise your workload.
- Adaptability to lean new skills
- Ability to work independently without direct supervision
- Excellent and effective interpersonal and communications skills with patients, trust personnel and external users, both face to face, written and telephone
- Accurate PC & keyboard skills
- Experience in using internal Microsoft Office packages
- Ability to use own initiative
Meini prawf dymunol
- Excellent keyboard skills
- Experience in using web based systems.
Experience
Meini prawf hanfodol
- Experience in working to deadlines
- Experience of dealing with enquiries from staff and patients inside and outside the trust
- Ability to be flexible
Meini prawf dymunol
- Significant administrative experience
- Working experience in a clinical or medical setting
- Familiarity with HIS, CRIS, Spine portal, EPR, & CSC
Qualifications
Meini prawf hanfodol
- GCSE Standard or able to demonstrate equivalent
Meini prawf dymunol
- IT qualification
- ECDL and/or NVQ level 2/3 in Administration
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Kim Doran
- Teitl y swydd
- Radiology Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01942 778627
Rhestr swyddi gyda Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector