Job summary

Main area

Medicine

Grade

NHS AfC: Band 5

Contract

Fixed term: 6 months (Internal secondment with be considered subject to line manager's approval)

Hours

Part time
Flexible working

29.75 hours per week (Flexible working will be considered)

Job ref

302-25-7112373M

Employer: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Albert Edward Infirmary
Town: Wigan
Salary: £29,970 - £36,483 pa pro rata
Salary period: Yearly
Closing: 30/04/2025 23:59

Governance Facilitator - Medicine

NHS AfC: Band 5

Choose Well - Choose WWL

Detailed job description and main responsibilities

To ensure systems and processes are in place to promote patient safety and learning from
incidents.
To utilise the Datix incident reporting system to ensure that incidents are reported and
managed in line with the Trust Incident and Investigation policy.
To monitor the Datix email inbox and action/assist in the daily review of incidents raising trends, identifying and resolving issues identified.
To be responsible for analysing complex clinical and non-clinical incident data and provide reports identifying trends for directorates.
To ensure that any incidents requiring rapid review and escalation are identified and undertaken.
To lead on/participate in investigations, e.g. complaints, incidents, root cause analysis as required.
To ensure that action plans as a result of an incident, complaint, investigation or risk assessment are monitored and delivered with non-compliance escalated to the Divisional Quality Executive Committee.
To be responsible for ensuring risk assessments are undertaken, recorded via Datix on relevant risk register and reviewed regularly.
To support Health and Safety activities and adherence to health and safety guidance.
To collate, accurately analyse and present data to support and maintain patient safety.
To ensure systems and processes in place to promote effectiveness and embed learning as a result of service improvement projects.
To develop systems for Clinical Audit and Clinical Effectiveness to address National/Trust/Local priorities for the division.
To support the NICE Guidance Co-ordinator in relation to the implementation of NICE Guidance, Technology Appraisals and clinical guidelines within designated clinical teams.
To be responsible for the monitoring of divisional policies and to support individual authors in ensuring new or reviewed polices taken through the appropriate approval process in accordance with Trust policy.
To assist the Divisional Head/Deputy Head of Governance in production of the divisional Safe, Effective, Care (SEC) and other key reports and future divisional quality dashboards.
To collate, accurately analyse and present data to support and maintain effective service delivery
To assist the Divisional Head/Deputy Head of Governance to ensure systems and processes are in place to promote and embed learning as a result of complaints, concerns and results of patient engagement projects.
To assist the Trust Patient Public Engagement Lead and Divisional Head of Governance to encourage patient engagement and evaluate the patient/service user experience to improve service delivery.
To provide reports on trends analysis as a result of concerns and complaints received.
To collate, accurately analyse and present data to support and maintain a positive patient experience.
To facilitate root cause analysis required in relation to VTE.
Any other duties required by Divisional Head of Governance as appropriate

Person specification

Qualifications

Essential criteria

Degree standard education or able to demonstrate equivalent experience.
Evidence of continuing professional development.

Experience

Essential criteria

Experience of working on own and as a member of a team.
Experience within an NHS governance related area (e.g. clinical risk management, incidents, complaints, clinical effectiveness, quality and safety
Working with sensitive/confidential information.

Skills

Essential criteria

Excellent verbal, written and interpersonal communication skills.
Ability to maintain and improve standards of care.
Ability to interpret highly complex and sensitive data and present to all levels of staff.
Ability to prioritise workload effectively.
Can meet deadlines within allotted time frames.
Proficient computer Skills
Able to use Microsoft Office software
Works well within a team.
Able to manage own workload

Knowledge

Essential criteria

Up to date governance theory and methodology.
Up to date knowledge of the Datix risk management system.
Up to date knowledge of root cause analysis /other investigation methodology.

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Recruitment Information for Candidates

Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

Guidance on Completing Your Application

Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.

On-Call

Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.

Continuous Service

WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.