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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
896-C&N-1026-B
Employer
NHS Greater Manchester Integrated Care
Employer type
NHS
Site
Stopford House
Town
Stockport
Salary
£24,071 - £25,674 pa
Salary period
Yearly
Closing
02/12/2024 23:59

Employer heading

NHS Greater Manchester Integrated Care logo

CHC Assistant

Band 3

Job overview

As CHC Assistant, your role will be to provide administrative support to the CHC Office Manager and the Continuing and Complex Healthcare Team performing a wide range of administrative functions including maintaining office systems and processes, scanning and data inputting.

CHC is a friendly, busy team where colleagues work together to meet the needs of the service.  You will be required to work closely with your colleagues  but also have the ability to work on your own initiative and handle sensitive situations.

There are currently 1 part time vacancy within the CHC team at Stockport Locality. 

Please note: previous applicants need not apply

Main duties of the job

First point of contact for telephone queries escalating any issues, as appropriate.

Inputting/updating patient data system.

Arrange various meetings on behalf of the Nurse Assessors including Multi-disciplinary Meetings (MDTs) and Review meetings.

 

 

 

Working for our organisation

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.

Detailed job description and main responsibilities

You will be the first point of contact for telephone queries.  This could be from a variety of sources including colleagues, other professionals or members of the public.   

Inputting case notes and updating the data management system is an important and integral part of the role, where attention to detail is required.

Good communication skills along with the ability to plan and prioritise your workload is essential.  

Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.

Person specification

Knowledge

Essential criteria
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
Desirable criteria
  • Knowledge of NHS issues

Qualifications

Essential criteria
  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience

Experience

Essential criteria
  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience
  • Demonstrable experience in dealing with the public
Desirable criteria
  • Experience of minute taking

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleDisability confident committedArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Jackson
Job title
CHC Office Manager
Email address
[email protected]
Telephone number
0161 426 9906
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