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Job summary

Main area
Gastroenterology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
438-PB2091
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Preston Hospital and Chorley Hospital
Town
Preston
Salary
£24,071 - £25,674 Per Annum/Pro Rata
Salary period
Yearly
Closing
28/11/2024 23:59
Interview date
09/12/2024

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Support Medical Secretary - Gastroenterology

Band 3

Job overview

Would you like to work as part of a team that works well together, always there to help each other and create the best patient experience that you can?  If the answer is yes, then we would love to hear from you!

A fabulous new opportunity for a Support Secretary for Gastroenterology has arisen within the Medicine Division at Lancashire Teaching Hospitals. 

You will be a member of a team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff and any other staff.  You will support the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.

Please note this post is for Royal Preston and Chorley Hospital 

Main duties of the job

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

You will be expected to cover aspects of the medical secretary's team leader role during periods of absence, as required by the service.

Working for our organisation

We have 10000 fantastic people working hard to deliver quality services to our patients.  Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

  • Be the point of contact for all day to day enquires, referring where necessary to more senior staff.
  • Provide administrative and secretarial support to consultants.
  • You will often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with minimal direct supervision.
  • Manage electronic calendars for consultants, organising meetings  as and when required. 
  • Accurate maintenance of an electronic diary with effective communication of diary commitments.
  • Coordinate meetings at the request of the speciality. This occasionally requires arranging venues and refreshments
    for off-site meetings.
  • Chase progress on all issues with appropriate manager on behalf of the speciality and when necessary to ensure
    that deadlines are met.
  • Maintain efficient and effective administrative systems including bring forward, and message taking.
  • Ensuring files and papers are available and up to date providing briefings for the day’s activities, highlighting deadlines and potential conflicts of interest.
  • Provide secretarial and administrative support when other members of the team are absent.
  • Use databases and computer packages were appropriate to initiate and maintain records and generate
    statistics for analytical purposes.
  • Accurately transcribe correspondence and reports by touch typing from audio dictation using knowledge of  medical terminology. Daily use of digital dictation.
  • Coordinate and liaise with Junior Medical staff and distribute all appropriate medical staff rotas (were necessary).

Person specification

Qualifications & Education

Essential criteria
  • Good General Education
Desirable criteria
  • RSA 3 Typing Qualification
  • AMSPAR

Knowledge & Experience

Essential criteria
  • Efficient in the use of Microsoft Word
  • Previous audio typing experience
  • Experience of Excel, Power Point, email and internet
  • Basic knowledge of medical terminology
  • Aware of the concept and application of confidentiality
Desirable criteria
  • Advanced knowledge of medical terminology
  • Previous NHS administration experience
  • Previous medical audio typing experience

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
keira hill
Job title
performance manager
Email address
[email protected]
Telephone number
01772 522864
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