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Crynodeb o'r swydd

Prif leoliad
Building Department
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
438-PB1923
Cyflogwr
Lancashire Teaching Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Preston Hospital
Tref
Preston
Cyflog
£22,816 - £24,336 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
21/07/2024 23:59
Dyddiad y cyfweliad
31/07/2024

Teitl cyflogwr

Lancashire Teaching Hospitals NHS Foundation Trust logo

Estates System Support Officer

Band 3

Trosolwg o'r swydd

We are looking for a highly organised individual to join our exceptional Building Department within Estates Services at the Royal Preston Hospital🏥.

As a Trust, we are committed to promoting and encouraging professional development . We provide an environment where individuals with relevant experience can further their careers through education and training 📚🎓.

In this role, you will be responsible for running monthly activity reports 📊 to monitor performance for both reactive and planned maintenance work. You will help plan and schedule all preventative maintenance (PPM) jobs 🛠️, including both statutory and non-statutory tasks. Additionally, you will respond to queries, challenges, and faults raised by customers and users of the Facilities Management Software systems 💻.

You will liaise with various suppliers and finance departments to handle orders, invoice queries, and payments 🧾. Effective organisation and management of your own workload will be crucial, and you will also support the Front of House maintenance team. 🏢

Prif ddyletswyddau'r swydd

You will be part of a small team to assist the Estates Information Analyst across the full range of their duties ensuring that works are delivered to an agreed quality, cost and within agreed time parameters. 

This role is responsible for providing call logging, analysis and resolution services for service users.

You will respond to difficulties and faults raised by customers using Facilities Management Software systems, help plan preventative maintenance work, order materials when required, keep up to date all training records, provide administration support and telephone cover for colleagues within the Estates, Facilities & Capital Division. You will also ensure that the Facilities Management and Mobile Task Management Systems are kept up to date and accurate in terms of calls logged and completed.

 

Gweithio i'n sefydliad

We have 9000 fantastic people working hard to deliver quality services to our patients.  Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Ensure that the Facilities Management, (FM First), and
    Mobile Task Management Systems are kept up to date and
    accurate in terms of calls logged and completed, and that
    notes and supporting documentation are added to the
    system as necessary ensuring job feedback.
  •  Running off monthly activity reports in respect of
    performance for both reactive and planned maintenance
    work.
  •  Help plan and set up all preventative maintenance, (PPM’s)
    jobs, both statutory and non-statutory.
     Respond to difficulties and faults raised by customers and
    users of the Facilities Management Software systems.
  • Organise priorities and deal with maintenance requests,
    providing call logging, analysis and resolution services for
    service users in relation to all estates issues.
  • Provides an efficient telephone helpline service, dealing
    with requests from customers/clients for a range of services
    delivered by the Directorate, i.e. building, engineering,
    waste management etc.
  •  Liaises with various Suppliers/Finance regarding raising
    orders, invoice queries, payments etc.
  •  Processes stock/non-stock requisitions via Oracle system.
  • Ensure adequate stationery stock levels are available and
    kept secure for the department.
  •  Ensures that monthly Staff Attendance Record is accurately
    recorded and submitted within Health Roster in the
    necessary timescales, including the coordinating of
    additional hours, on-call hours etc. for all departmental staff.
  • Organise and keep up to date all departmental training
    records
  • Provides training and mentorship to new starters and
    colleagues as required, which includes discussion,
    explanation, shadowing and practical demonstration
  • Manages correspondence within the department, open
    incoming mail, sort, collate and arrange distribution.
  • Arranges meetings and manages appointments.
  • Word processing of contract and other documents in
    addition to general correspondence.
  • To assist in the production of reports and carries out filing,
    photocopying and laminating of documents.
  •  Manages and develops filing systems within the department
  • Develop and maintain effective working relationships with
    managers, colleagues, contractors and trust wide service
    users.
  • Provide managerial, technical and operational advisory
    support to the maintenance staff and contractors to the
    Trust.
  •  Provide operational advisory support to Trust staff and
    managers to ensure compliance with all safety standards
    and procedures
  • Replies to routine correspondence on behalf of the
    management team, prepare agendas, take formal minutes
    at meetings for distribution to external and internal contacts,
    research information for reports and pre-meeting briefings.
  •  Deals with verbal, written and face to face
    enquiries/complaints across the range of services (i.e.
    engineering and building maintenance and general facility
    issues) from patients, visitors and staff, in a diplomatic,
    sensitive and professional manner. Complicated
    information to be communicated with various internal and
    external contact

Manyleb y person

Qualifications and Education

Meini prawf hanfodol
  • General education to GCSE level or equivalent
  • Good knowledge of clerical/secretarial/office management procedures acquired through NVQ level 3, or equivalent, relevant practical experience.
Meini prawf dymunol
  • NVQ level 3 in word processing/software and use of IT databases plus relevant practical experience

Knowledge and Experience

Meini prawf hanfodol
  • Experience of Microsoft Windows packages to include word processing, IT/database processing skills
Meini prawf dymunol
  • ECDL qualification
  • Experience of works information management systems

Bathodynnau ardystio / achredu cyflogwyr

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Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Mark Bishop
Teitl y swydd
Senior Building & Contracts Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01772 522 450
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg