Job summary
- Main area
- Forensic Medicine & Sexual assault
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Other
- Job ref
- 438-PB2012
- Employer
- Lancashire Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Preston Hospital
- Town
- PRESTON
- Salary
- £28,407 - £34,581 Per Annum, Pro rata
- Salary period
- Yearly
- Closing
- 04/08/2024 23:59
- Interview date
- 16/08/2024
Employer heading
SAFE Centre Coordinator & Crisis Worker
Band 5
Job overview
Are you looking for your next career move and want something just a bit different? This role could well be for you. The Lancashire SAFE Centre has a newly created role in a centre coordinator and crisis worker to support the quality manager and centre manager to help run the daily activity of the centre and work towards achieving forensic science regulator (FSR) UKAS accreditation by October 2025.
The centre is a niche specialism that provides forensic examination to those patients who have sadly experienced sexual assault and/or rape. The service provides cover 24/7 365 days a week via on call crisis workers and sexual offence examiners to the population of Lancashire and South Cumbria.
We are seeking a motivated, enthusiastic and driven individual to join us to work alongside the centre manager, quality manager, matron and clinical director as well as liaising with Lancashire Constabulary, Victim Services, safeguarding, the police and crime commissioner and NHS England to deliver this high-quality service.
Sound like something that may be for you? Get in touch, we'd love to hear from you.
You will be reporting to the SAFE Centre Manager. The SAFE Centre Co-Ordinator and Crisis Worker will be responsible for assisting the Centre Manager in the day to day running of the SAFE Centre.
Note: As part of the requirement for this role, you must be willing to submit a DNA sample for storage on the staff elimination database for purposes of exclusion from investigation only
Main duties of the job
Reporting to the SAFE Centre Manager, the coordinator will be required to train to hold the role of crisis worker, supporting any cases during the core hours of the service where there may be rota gaps and non-recent cases.
The co-ordinator will work alongside a forensic examiner and run the monthly paediatric GUM clinic and all associated GUM administration work. In addition, undertake all of the welfare calls offered to all patients who attend the SAFE Centre as a follow up within 2 weeks of attendance, ensuring that the patients wellbeing is at the heart of the call.
The coordinator will assist the Centre Manager and Practice Development in the recruitment and training of crisis workers, providing ongoing CPD development and portfolios of evidence.
The coordinator will also assist the work of the centre Quality manager in achieving and maintaining the UKAS accreditation.
There is a potential to be required to work until 7pm (approximately 1-2 per week) at some points in order to support the daytime crisis worker rota. This will be discussed in more depth at interview.
Interested applicants are strongly advised to contact the centre manager for a detailed discussion prior to applying. Please note, it may not be possible to facilitate a physical visit/look around the department given the nature of the centre and the cases that may be in the unit at the time.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Detailed job description and main responsibilities
To provide telephone support and information to other professionals, patients, and patients’ families.
To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures.
To support the running of the monthly paediatric GUM clinic and prepare all administration for this.
Assist the quality manager with the preparation of UKAS accreditation and yearly maintenance of the standards to ensure accreditation is maintained.
Assist the centre manager and the quality manager in setting, monitoring, and maintaining standards in the SAFE Centre
To support the service to maintain a quality management system and roll out core training for all staff on how to use it.
To support the outreach and practice development lead in the recruitment and specialist training of crisis workers and supporting the promotion of the work of the SAFE Centre.
Maintain and develop own professional competence and seek to extend the scope of personal knowledge and skills within the role.
Communicates all relevant information to the multidisciplinary team, both internally and external organisations as required.
Ensures environment safe, well equipped, and compliant with standards for UKAS accreditation.
Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation.
Support the crisis worker rota in hours.
Promote equality in care and practice by recognising, respecting, and meeting the needs and choices of individuals accessing the SAFE Centre
Ensure rota is maintained and distributed to the relevant organisations
Person specification
Qualifications & Education
Essential criteria
- Degree or substantial equivalent experience in relevant subject areas
- Evidence of continuous relevant professional development
Desirable criteria
- Project management experience
- Leadership qualification
Knowledge & Experience
Essential criteria
- Experience of working in a healthcare setting
- Previous experience of working in an NHS organisation
- Experience with using Excel formulas, functions and pivot tables, MS Word and MS Access
- Line management / Supervisor experience
Desirable criteria
- Previous experience of working with complainants of sexual assault
- Awareness of the Forensic Regulator guidelines and how they fit into SARCs
- Experience of clinical work in a healthcare setting
- Experience of working in a SARC
- Experience in project management / change management
- Experience of clinical work / working with patients
- Experience of working with victims of abuse / sexual assault or vulnerable people
- Experience in safeguarding policies and procedures
Skills and abilities
Essential criteria
- Excellent communication skills, both written and verbal
- Self-motivated and able to motivate others
- Able to obtain and evaluate information to aid decision making
- Ability to prioritise workload and provide direction to others
- Excellent time management skills
- IT skills
- Ability to analyse and interpret data
Desirable criteria
- Able to work well as part of a multi- disciplinary team to promote, implement and deliver quality care
- Appraisal Skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Laura Dunn
- Job title
- SAFE Centre Manager
- Email address
- [email protected]
- Telephone number
- 01772 523344
- Additional information
David Styles
Matron for gynaecology & Lancashire SAFE Centre
01772 524911Interested applicants are strongly advised to contact the centre manager for a detailed discussion prior to applying. Please note, it may not be possible to facilitate a physical visit/look around the department given the nature of the centre and the cases that may be in the unit at the time.
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