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Job summary

Main area
Administrative and Clerical
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-SPS1140-GT
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
L7F9 L9068 Admin Integrated CYPMH
Town
Morecambe
Salary
£22,816 - £24,336 Per Annum (subject to confirmation)
Salary period
Yearly
Closing
29/07/2024 23:59
Interview date
05/08/2024

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Clinical Administrator

Band 3

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

We are offering an exciting opportunity for an experienced and enthusiastic person to support the Child and Adolescent Mental Health Team. This post is based at Altham Meadows.

This is an exciting opportunity for enthusiastic and motivated individuals to join a community based children’s mental health service and work as part of a multi-disciplinary team. This team includes psychological therapists, nurses and psychiatrists.

The post holder must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively. 
 
The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients, carers and health care professionals.

The post is 37.5 hours per week and is a permanent post within the team, 9am-5pm

Please note: This post is subject to a Standard DBS Clearance

Main duties of the job

  • Receiving, allocating and despatching internal /external mail in line with the Trust policy.
  • Acting as the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
  • Providing a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
  • Creating and maintaining effective working relationships with staff at all levels, internal and external across the whole health economy.
  • Working collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
  • Attend and participate in team meeting and admin services meetings as required
  • Day to Day management of waiting list and booking of appointments.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Detailed job description and main responsibilities

Please see Job Description and Person Specification attached to this vacancy for the full responsibilities of this role

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Customer Care or Business Administration – or equivalent experience

Knowledge

Essential criteria
  • Knowledge of a range of administrative procedures and practice.

Experience

Essential criteria
  • Previous experience as a Secretary/Administrator including diary management
  • Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment
  • Experience of supporting and minuting meetings.

Skills

Essential criteria
  • Ability to communicate effectively at all levels using e-mail, telephone or face to face.
  • Takes a pro-active approach to tasks.
  • Accurate keyboard skills for producing reports and correspondence etc. including live note taking at RSA II or equivalent.
  • Capable of working under pressure and using own initiative; able to prioritise workload

Personal

Essential criteria
  • Evidence of understanding the role will involve working across the L&SC footprint to support the needs of the business
  • Team worker

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andy Rigg
Job title
Deputy Administration Lead
Email address
[email protected]
Telephone number
07976630133
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