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Job summary

Main area
Comunity Paediatrics
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon-Fri working days)
Job ref
438-PB2288
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Across our community clinic sites
Town
Leyland
Salary
£24,071 - £25,674 Per Annum, Pro rata
Salary period
Yearly
Closing
11/12/2024 23:59
Interview date
18/12/2024

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Children’s Community Clinical Support Worker

Band 3

Job overview

 

Join Our Team as a Children’s Community Clinical Support Worker! 🌟

We’re seeking a motivated, creative, and passionate individual to join our Community and Neurodevelopmental Paediatrics (CNP) Team. This rewarding role offers the chance to work alongside a dynamic and diverse team, with peer support from Ashley, our Community Clinic Facilitator, who plays a vital role in community services 🤝.

Your Role:
As a Children’s Community Clinical Support Worker, you’ll ensure children, young people, and families attending our community clinics have a positive, supportive experience 😊. You’ll contribute to exceptional care and enhanced patient outcomes, working with a team that consistently goes above and beyond 💪.

What We’re Looking For:

  • Experience working with children and families 👶.
  • Excellent communication skills 🗣️.
  • Adaptability to changing priorities 🔄.
  • Innovation and a passion for making a difference 💡.
  • A team-oriented mindset and commitment to caring.

Key Takeaways:

  • Are you passionate about supporting Children and Young People (CYP) in accessing health services? 💖
  • Do you have transferable skills and the ability to connect with CYP of all ages?
  • Are you ready for a dynamic, ever-changing role?

If you’re ready to make a meaningful impact and help shape positive experiences for children and families, we’d love to hear from you. Apply now! 🌈

Main duties of the job

Enthusiasm to support our teams in delivering high-quality services is a must for this role 🌟. You will also need to demonstrate excellent communication and interpersonal skills 🗣️, with the ability to be adaptable, reliable, and approachable 🤝.

We want to make every Child and Young Person (CYP) feel comfortable in attending our settings, and this role will be instrumental in ensuring we make this happen, every time! 😊

Core components of this role are:

  • To assist the CNP Team by providing a high-quality clinic facilitator service within the outpatient setting, ensuring the smooth running of outpatient clinics 🏥, meeting the needs of children and their families, and liaising with appropriate staff 📞.
  • To obtain CYP's growth measurements and observations to aid in clinical decision-making 📊.
  • The post holder will work independently without direct supervision 💼.
  • To develop and maintain strong management and organisational skills 📅.
  • To act as a patient advocate, ensuring privacy, dignity, and confidentiality are met 🔒.
  • To monitor and ensure patient satisfaction, being proactive in managing any issues that arise 🔍.

You will have the opportunity to be involved in exciting service transformation plans 🔄, enhancing the environment alongside your core role expectations, working closely with the Community Paediatricians 👩‍⚕️👨‍⚕️, and actively participating in innovative activities and projects that enhance patient service delivery 🚀.

 

Working for our organisation

We have 10000 fantastic people working hard to deliver quality services to our patients.  Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

The department has just been awarded Gold on their latest Star Accreditation Visit and nominated for a Health Academy Award as an area of excellent learning. 

Detailed job description and main responsibilities

 

Key Responsibilities:

  • Assist the Community Neurodevelopmental Paediatric Team by providing high-quality clinic facilitation services within the Children’s community outpatient setting 🏥, ensuring the smooth running of outpatient clinics and meeting the needs of children and their families 👶👨‍👩‍👧‍👦. This includes liaising with appropriate staff to ensure seamless service delivery 📞.
  • Obtain children’s growth measurements and relevant observations to support clinical decision-making 📊.
  • Work independently without direct supervision from qualified staff 💼, while maintaining the ability to escalate any concerns as needed.
  • Develop and maintain strong management, organisational, and time-management skills 📅.
  • Act as a patient advocate, ensuring privacy, dignity, and confidentiality are upheld throughout the care process 🔒.
  • Monitor and ensure patient satisfaction, proactively addressing and managing any issues that arise 🔍.

Person specification

Qualifications & Education

Essential criteria
  • NVQ Level 2 in Health and Social Care or equivalent experience working clinically with Children and Young People
  • GCSE Maths & English grade C or above OR level 2 numeracy skills and level 2 literacy skills
Desirable criteria
  • NVQ Level 3 in Health and Social Care or equivalent

Knowledge & Experience

Essential criteria
  • Significant experience of working with children and their families
  • Experience of working with children and families with health needs
  • A basic understanding of organisation of nursing care
  • Understanding of concept and application of confidentiality
Desirable criteria
  • Experience of working in a health care or related setting
  • Experience of working within a paediatric outpatient department

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Victoria Atkinson
Job title
Matron for Children's Community&Specialist Nursing
Email address
[email protected]
Telephone number
07546303088
Additional information

Please do contact us for an informal conversation where we can further discuss the role, arrange for you to come and have a look around and hopefully answer any questions you may have.

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