Job summary
Employer heading
Children’s Community Clinical Support Worker
Band 3
Job overview
Main duties of the job
Enthusiasm to support our teams in delivering high-quality services is a must for this role 🌟. You will also need to demonstrate excellent communication and interpersonal skills 🗣️, with the ability to be adaptable, reliable, and approachable 🤝.
We want to make every Child and Young Person (CYP) feel comfortable in attending our settings, and this role will be instrumental in ensuring we make this happen, every time! 😊
Core components of this role are:
- To assist the CNP Team by providing a high-quality clinic facilitator service within the outpatient setting, ensuring the smooth running of outpatient clinics 🏥, meeting the needs of children and their families, and liaising with appropriate staff 📞.
- To obtain CYP's growth measurements and observations to aid in clinical decision-making 📊.
- The post holder will work independently without direct supervision 💼.
- To develop and maintain strong management and organisational skills 📅.
- To act as a patient advocate, ensuring privacy, dignity, and confidentiality are met 🔒.
- To monitor and ensure patient satisfaction, being proactive in managing any issues that arise 🔍.
You will have the opportunity to be involved in exciting service transformation plans 🔄, enhancing the environment alongside your core role expectations, working closely with the Community Paediatricians 👩⚕️👨⚕️, and actively participating in innovative activities and projects that enhance patient service delivery 🚀.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
The department has just been awarded Gold on their latest Star Accreditation Visit and nominated for a Health Academy Award as an area of excellent learning.
Detailed job description and main responsibilities
Person specification
Qualifications & Education
Essential criteria
- NVQ Level 2 in Health and Social Care or equivalent experience working clinically with Children and Young People
- GCSE Maths & English grade C or above OR level 2 numeracy skills and level 2 literacy skills
Desirable criteria
- NVQ Level 3 in Health and Social Care or equivalent
Knowledge & Experience
Essential criteria
- Significant experience of working with children and their families
- Experience of working with children and families with health needs
- A basic understanding of organisation of nursing care
- Understanding of concept and application of confidentiality
Desirable criteria
- Experience of working in a health care or related setting
- Experience of working within a paediatric outpatient department
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Victoria Atkinson
- Job title
- Matron for Children's Community&Specialist Nursing
- Email address
- [email protected]
- Telephone number
- 07546303088
- Additional information
Please do contact us for an informal conversation where we can further discuss the role, arrange for you to come and have a look around and hopefully answer any questions you may have.
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