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Job summary

Main area
IT Services
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday - Friday)
Job ref
302-24-6374749CPR
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Leigh Infirmary
Town
Leigh
Salary
£27,055 - £32,934 per annum, pro rata
Salary period
Yearly
Closing
05/08/2024 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

IT Technical Project Engineer

NHS AfC: Band 5

Choose Well - Choose WWL


 

Job overview

The post holder will be responsible for assisting in the development, implementation and support of the Trusts IT orientated project within the IT Services Department; .  The role will encompass an in-depth technical understanding of the Trusts core IT services including Active Directory, WINS, DNS, DHCP, MS SCCM along with other infrastructure services as deployed by the IT department.  The post holder will also have specialist technical knowledge of IT security technologies including Anti-Virus, Patch Management and Proxy services.  A good technical knowledge on the N3/HSDN NHS wide area private network is required along with knowledge of the World Wide Web and proficient networking skills.  The post holder will also be required to problem manage issue that arise due to the deployment of new technology before its handed over to BAU.

Main duties of the job

The IT Technical Project Engineer will oversee technical projects to assure a high level of accuracy and quality. They work with teams to translate requirements into implementable tasks with practical timelines. They will also collaborate with end user/suppliers  to find and solve any problems within the project plans and budgeting. 

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Detailed job description and main responsibilities

Their duties and responsibilities can include: 

  • Preparing, scheduling, coordinating and monitoring assigned technical project tasks
  • Translating end user requirements and organising practical terms into required timelines to be met by the team
  • Maintaining cleanliness to ensure health and safety standards on-site 
  • Resolving any problems with the team, plans and budget to ensure that the project flows smoothly
  • Identifying potential problems with the project, leading the team into developing solutions and ensuring that they are implemented
  • Frequent meetings with project teams and suppliers to inform of project progress and constraints
  • Working with third-party contractors to develop viable time scales and working practices

Person specification

Qualifications

Essential criteria
  • Educated to A level equivalent or holds a professional IT qualification.
  • Prince 2 Foundation (Projects in a Controlled Environment)
Desirable criteria
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL Foundation Level

Experience

Essential criteria
  • IT infrastructure support experience as part of a Service Delivery function
  • Has achieved proficiency in the role of Problem Analyst
  • Supporting large-scale NHS infrastructures and associated software services

Skills

Essential criteria
  • Written Expression – Communicating effectively in writing
  • Effective project management skills
  • Initiative – Being reactive & proactive, taking action and anticipating opportunities
  • Analytical Thinking – Acquiring understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts
  • Information Acquisition – Identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps
  • Communication – Demonstrates effective communication, both orally and in writing, with colleagues, users and customers includes producing reports
  • Decision Making – Making decisions at the appropriate time< taking into account the needs of the situation< priorities< constraints and the availability of the necessary information
  • Planning & Organisation – Determining a course of action by breaking a problem down into smaller steps
Desirable criteria
  • Familiar with Report Writing Techniques – Methods and techniques for writing effective reports

Knowledge

Essential criteria
  • Proficient with IT Infrastructure
  • Proficient with Operating Infrastructure – Knowledge of ICT infrastructure (hardware, operating systems, local area networks etc) used within own organisation
  • Proficient in methodologies and techniques for the monitoring of the Trusts core infrastructure services
  • Knowledge of ITIL and its processes
Desirable criteria
  • Knowledge of Proxy and Microsoft SCCM(Systems Centre Operations Manager)
  • Use of MS Vision

Additional

Essential criteria
  • Full Driving Licence with car available for work purposes
  • Flexibility to work unsocial hours
  • Working at heights
  • Ability to participate in on-call rota
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Robert Edwards
Job title
IT Services Programme Manager
Email address
[email protected]
Telephone number
01942 26 2755

If you have problems applying, contact

Address
Suite 7 Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
07786529327
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