Job summary
Employer heading
Clinical Administrator
Band 3
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Lancashire & South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent Mental Health Services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
The Orchard Inpatient Ward is looking for a Ward Administrator to join our admin team on a permanent basis.
We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.
Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date, then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.
This is an exciting time for Lancashire & South Cumbria NHS Foundation Trust which is undergoing significant transformational change to ensure services are meeting the needs of our population.
Main duties of the job
The post holder will provide a comprehensive administration and information service to the Inpatient
ward within the Mental Health Network, coordinating their activities with other members of the
Administration Team to ensure an efficient and confidential service is provided. To carry out these
duties the ward clerk will be expected to utilise a range of technical skills, which may include word
processing, use of e-mail and other IT skills as well as using highly developed inter-personal and
communication skills.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their Deputy Admin Lead to ensure continuity of a quality service provision.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Detailed job description and main responsibilities
For more information please refer to Job Description/Person Spec attached.
Person specification
Qualifications
Essential criteria
- Good standard of education to NVQ level 3 equivalent
- RSA II Typing or equivalent experience
- Computer skills - Microsoft Word for Windows, Power Point / Access
Knowledge
Essential criteria
- Good communication skills with both external, internal staff/clients/carers
- Microsoft packages, including Word/Excel/Outlook
Experience
Essential criteria
- Working in an office environment
- Working with members of the public
- Previous secretarial/clerical experience
Desirable criteria
- Working in a customer services environment.
- Experience of working in the NHS
Personal
Essential criteria
- Excellent telephone manner
- Treats people with courtesy and respect at all times
- Team player
Other
Essential criteria
- Willingness to undertake DBS clearances
- Ability to work flexibly and comply with all requirements of post
- Willingness to travel around the organisational footprint
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Bamford
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
- Telephone number
- 07790571591
- Additional information
Sara Newhouse - Business Manager
Contact: 07790554995
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