Job summary
- Main area
- Ward Clerk
- Grade
- Band 2
- Contract
- Permanent: Part Time
- Hours
- Part time - 15 hours per week (Mondays and Fridays)
- Job ref
- 435-CIC-035-24-A
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- Rakehead Rehab Unit
- Town
- Burnley
- Salary
- £22,383 per annum - pro rata as part time
- Salary period
- Yearly
- Closing
- 08/08/2024 23:59
Employer heading
![East Lancashire Hospitals NHS Trust logo](https://static.trac.jobs/employer-logos/823.png)
Ward Clerk - Rakehead Rehabilitation Centre
Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
Intermediate Care Directorate is looking to recruit a part time Ward Clerk to support the friendly team at Rakehead Rehabilitation Centre
To provide clerical support to enable the ward to provide an effective and efficient patient service. You will be the first point of contact for callers to the centre and will need to have a professional, friendly and empathic approach to the job.
Main duties of the job
To assist nursing staff in the reception of patients and relatives to the ward and perform administrative duties. To liaise with patients and relatives in a caring and empathic way. Undertaking clerical duties as directed by the Ward Manager and other colleagues
Working for our organisation
We’re looking for someone who wants to make a positive difference to our patients and their carers. You’ll make it happen by taking responsibility, building trust and respect and working together to deliver excellence to our service users. Where we can, we also like to keep things simple so that we all contribute to making ELHT an effective, positive and rewarding place to work.
Detailed job description and main responsibilities
1. Assist nursing staff in the reception of patients and relatives to the ward
2. Clerical duties associated with the admission, transfer and discharge of patients.
3. Enter patient information on a computerised Patient Administration System.
4. Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, e mail etc. To maintain of the effective running of the ward.
5. Ensure case notes are efficiently obtained, distributed and maintained
6. Filing episodic clinical and nursing notes
7. Filing investigation reports.
8. Request x-rays, pathology reports from the appropriate departments.
9. Communicate/consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients.
10. Make follow-up appointments for patients when necessary.
11. Order and maintain levels of stock stationery, etc.
12. Collect and distribute mail.
13. General office duties e.g., filing photocopying etc.
14. Ordering transport for patients for discharge or to appointments.
Person specification
essential
Essential criteria
- Keyboard/Computer skills
- Clear and accurate written/verbal communication and effective listening skills.
- Provide reasonable flexibility in terms of hours worked, including weekends. Willing to adapt to the changing needs of the service.
- Ability to understand and comply with procedures
Desirable criteria
- Reception/ front desk experience
- Familiar with computer systems
- Customer service awareness /or similar training
- Demonstrable personal drive and commitment to develop skills
Skills
Essential criteria
- Ability to work as part of a team
- Un understanding of confidentiality
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Alison Roberts
- Job title
- Clinical Lead
- Email address
- [email protected]
- Telephone number
- 01282 804824
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