Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Community & Neurodevelopmental Paediatrics
Gradd
NHS AfC: Band 2
Contract
Cyfnod Penodol: 12 mis (Fixed term)
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
Cyfeirnod y swydd
435-F102-24
Cyflogwr
East Lancashire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Burnley General Hospital
Tref
Burnley
Cyflog
£22,383 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
31/07/2024 08:00

Teitl cyflogwr

East Lancashire Hospitals NHS Trust logo

Clerical Officer/Audio Typist

NHS AfC: Band 2

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Trosolwg o'r swydd

We are looking for a Clerical Assistant to join our team for a 12 month period.  The post holder will provide clerical and administrative support to the Autism Assessment Pathway Team within the Community & Neurodevelopmental Paediatrics department.  The role requires competency in general admin, keyboard skills, good communication skills and an ability to work well within a team.  An ability to understand the need for and to maintain confidentiality is essential.

Prif ddyletswyddau'r swydd

Working within a multidisciplinary team alongside Consultants, Practitioners, Nurses and administration staff you will provide administration support on a daily basis. This includes being the first point of contact for telephone queries from patients families. You will also be required to complete general administration duties including processing referrals, sending out acceptance letters and also decline letters. 

Gweithio i'n sefydliad

You will be working closely in a small, friendly and caring team dedicated to the provision of high quality care for the children we serve.

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

• Accurately produce from audio transcription, patient related correspondence/reports of a sensitive and complex nature, using appropriate software and within specific timescales and ensure all letters are copied to the appropriate professionals, including patients
• To ensure a high standard of data quality at all times, in particular ensuring that patient demographic details are accurate and up to date by using the patient information system (Cerner)
• Transferring and booking in patient records using relevant systems.
• Open and prioritise correspondence (which is often highly sensitive and of a confidential nature) on behalf of the autism team/secretary ensuring that urgent correspondence receives prompt attention.
• Distribution of typed clinic letters and other relevant correspondence to other health professionals within the Trust/outlying district.
• Use of photocopier and email when necessary.
• Attend appropriate training, meetings and education sessions when required
• Work with managers to review working practices, ways of working and find solutions to problems
• Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures

Manyleb y person

Qualifications/skills

Meini prawf hanfodol
  • GCSE English at Grade C/ grade 4 or above or equivalent qualification
  • working knowledge of IT systems - word, excel, emails
  • RSA/OCR Stage II Typewriting or Word Processing or Audio Typing OR equivalent level of skill
  • Previous admin experience
  • Good organisational skills and ability to produce neat & accurate documentation
  • Effective listening and communication skills
  • Ability to work as part of a team and be supportive to other team members
  • Ability to be flexible and adapt to changing needs of the service
Meini prawf dymunol
  • ECDL or Audio Typing or equivalent
  • Ability to understand, absorb and comply with procedures

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Raki Nicson
Teitl y swydd
Assistant Directorate Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01282 803563
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg