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Job overview

Clerical Officer

To provide and maintain an efficient administration service within General Surgery and Breast Services.   

Main duties of the job

• Provide administrative support to the Medical Secretarial Team, which will include duties such as printing clinical correspondence, photocopying, filing, recording of specific data and other duties as appropriate to the grade.

• Receive incoming telephone calls and deal with queries, take messages or direct as appropriate.

• Answer any queries that patients may have and/or direct to the appropriate person.

• Maintain and update information held on LE2.2 in a timely manner.

• File patient documentation in the appropriate section of the patient case notes.

• Deal efficiently with requests for case notes from staff and track to the relevant location using LE2.2

• Maintain filing order within medical record shelves.

• Update and amend patient details, when necessary, creating replacement front sheets and labels using LE2.2 Patient Admin system.

• To support and enhance the continual quality initiative ensuring a ‘quality first’ approach to all aspects of work.

• Opening and distribution of mail to relevant personnel.

• To be familiar with and adhere to the Health and Safety Policy and other Trust policies and procedures.

• Assist with any other general office duties as required.

Working for our organisation

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve and where staff are valued.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.