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Job overview

The post holder will be responsible for providing a comprehensive administrative and clerical support system to the Pre Op Assessment Team in Bolton.

Duties will include storage, retrieval and preparation of case notes to support both inpatient and outpatient episodes for elective care, customer service, booking appointments, reception, patient registration and data input.

The post holder will be expected to work flexibly but to agreed service standards and be involved in the implementation of new working practices.

Based at Bolton One, the role may include travel to other sites were notes, reception services or other clerical functions are provided.

Main duties of the job

• Timely production of clinic lists to capture as many booked appointments as possible and check for completeness against master list.
• Identify, locate and retrieve all case notes stored in filing areas.
• Request any case notes tracked to areas within and outside the Bolton One allowing sufficient time for retrieval.
• Locate and retrieve (pull) case notes tracked to departments and secretaries across the Bolton One
• Once pulled, case notes checked against original list and track appropriately.
• Case notes prepared in accordance with Pre Op Assessment Standards
• Case notes dispatched to Ward and Department areas within the Trust once pre op assessment is complete.

Working for our organisation

  Adhere to Trust and departmental policies and procedures.

 Maintain a safe environment for yourself and others, taking reasonable care to avoid injury. 

Keep up-to-date with legal matters that may arise during the course of duty

 All employees have a duty to report any accidents, complaints, defects in equipment, near misses and untoward incidents, following Trust procedure.

Working within the trust you may gain knowledge of confidential matters which may include personal and medical information about patients and staff.  Such information must be considered strictly confidential and must not be discussed or disclosed.  Failure to observe this confidentiality could lead to disciplinary action being taken against you.

All employees are reminded about the importance of Data Quality and staff should make themselves aware of both departmental and corporate objectives for Data Quality

You are expected to comply with relevant Bolton NHS Foundation Trust codes of conduct and accountability.

You must comply with all relevant policies, procedures and training on infection prevention and control.

 You must comply with all relevant policies, procedures and training on safeguarding and promoting the welfare of children and vulnerable adults.

 You must comply with all relevant policies, procedures and training on valuing diversity and promoting equality.

All employees have a duty to attend all mandatory training sessions as required by the Trust.