Job summary
Employer heading
Clerical Officer
NHS AfC: Band 2
Job overview
An exciting opportunity has arisen for a clerical officer to work in the Specialist Palliative care team supporting the therapy and wider team, within the Integrated Community Services Division at Bolton NHS Foundation Trust.
We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail and working experience of LE2.2
The successful applicant will provide general clerical duties and be responsible for accurate data input, processing referrals, booking appointments, taking telephone calls and other administrative duties
The ideal candidate will have knowledge and experience of working in a similar administrative environment.
The post is a part -time 16 hours position on permeant contract.
Main duties of the job
The post holder will be responsible for a wide range of administrative and clerical functions
The post holder will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment, also the need to have good IT and organisational skills, with the ability to deal sensitively and confidently with people over the telephone, as well as work effectively as part of the team. The ability to work under pressure to meet deadlines is essential.
The ability to work using own initiative and without direct supervision.
Working for our organisation
There has never been a better time to join the Bolton team. Here at Bolton our patients are at the heart of everything we do. We ensure that our patients receive the highest quality of Care and are guided by our trust Values of Vision, Openness, Integrity, Compassion and Excellence.
If successful, you will join the Integrated Community Services Division and become a crucial contributor to the development of our Integrated Care Board (ICB). The ICB is a partnership made up of the different providers of health and care in Bolton. Together they will provide the most appropriate services for local residents in order to help them stay well for longer and in their own homes.
The ICB focusses on the different neighbourhoods within Bolton, working directly with residents to help them build strong, connected and engaged communities that are fully involved in their own health and care services.
Detailed job description and main responsibilities
For further information regarding the key responsibilities of this role please see the attached job description and personal specification.
If you have any further questions regarding this role please do not hesitate to contact us via the information below
Person specification
Qualifications
Essential criteria
- GCSE Level Mathematics and English - Grade C or above
Desirable criteria
- IT Qualification
Knowledge and Experience
Essential criteria
- Working as a clerical officer or office administrator
- Computing and telephone skills
Desirable criteria
- Use of NHS computer systems (LE2.2)
- Stock ordering
- Customer service experience
- NHS experience
- Appriciation of palliative care conditions
Skills
Essential criteria
- Excellent communication skils
- Keyboard/Computer Skills
- Flexible to cope with changing duties according to service need day to day
- Able to work as a member of the team whilst using own initiative
- Good numerical skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Laura Richards
- Job title
- Therapy Team Leader
- Email address
- [email protected]
- Telephone number
- 01204 663073
- Additional information
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