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Job overview

Band 2 Clerical Officer

Full time 37.5 hours per week. Permanent post.

Our Clerical Services teams within Health Records, Receptions and Access, Booking & Choice team deliver a high quality administrative and clerical service to patients and services across the Trust. 

Main duties of the job

• Run off all clinical correspondence and put letters through the paper folding machine
• Put all appointment confirmation letters through the paper folding machine
• Delivery rounds 1 and 2 – drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
• Stationery ordering
• 3 day turnaround printing – printing from Electronic Referral System
• Post and faxes – distribute to relevant team trays per specialty
• Team Email accounts – booking FU appointments
• Team NHS.NET account – printing new referral letters and adding referral/waiting list onto LE2.2
• Ward discharges – booking follow up appointments
• Choose and Book Referrals for review (Worklists) – printing from Electronic Referral System
• Printing appointment confirmation letters – from LE2.2
• Filing booked referrals in date order ready for taking over to Health Records prepping
• Inputting referrals, waiting lists onto the system
• Booking patients from the waiting lists (manual referrals) – ringing, agreeing/confirming appointments/cancelling with the patient – eg therapies, ante-natal, oral surgery
• Adding cardio cards to LE2.2 – referral, waiting list & booking
• Booking Hospital Transport with patients

Working for our organisation

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.